Best car rental agency in Fort Smith, Arkansas (AR) 2024

If you have overpaid with AVIS, forget about your money, customer service will ignore you. I cannot speak to any person higher than the customer service agent (with a false name) who does not speak English. Email - I got email from AVIS :Dear Mr. Bes, Thank you for contacting Avis customer service regarding a refueling charge. We feel very sorry about this inconvenience you had regarding a refueling charge. We will be more than glad to help you. We understand how frustrating this could be and we are making a constant effort to keep improving our services. Your information has been received and your case reviewed. We made a refund for the amount of 20.40$ USD to your account, expect 4 to 5 business days for it to reflect. Any further question don't hesitate to ask. Thanks for using Avis. Kind regards, Andres C. Avis Customer Service." And they charge me (20.40$) AGAIN . After 7 years using AVIS , usually 3weeks per month , I'm sick to call Avis every few week to protect my money . ~Michal

Last rental had a huge bubble in the tire sidewall at pick up and was also very dirty. Went to change out and only thing available was a filthy pick up. This time reserved a premium a week in advance, and went to pick it up with no premiums available, only a small pick up and an eclipse. Thought i got better with emerald ~Zack

I reserve and pay for a rental on-line. On the day of pickup, I go to the airport to get the vehicle. I'm told since paid with a debit card, that the reservation requires special attention and I can't rent a vehicle. The rep can't refund my payment but gives me a number to call. I call the number and it's for Avis who can't help. I wasted so much time with Budget. ~Ché