SEPHORA inside JCPenney in Rogers (4201 N Shiloh Dr, AR 72703)
About:
Retail chain with a selection of upmarket makeup, perfumes, beauty & skincare products.
SEPHORA inside JCPenney is located in Rogers (Arkansas state) on the street of 4201 N Shiloh Dr. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1479-521-2771. You can get more information from their website: https://www.sephora.com/happening/stores/fayetteville-jcpenney-at-new-arkansas-mall?utm_source=gmb&utm_medium=Yext. The coordinates that you can use in navigation applications to get to find SEPHORA inside JCPenney quickly are 36.127961, -94.150525. Scroll down to find out opening hours, reviews and other important information about SEPHORA inside JCPenney.
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Available amenities
Payments
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Joshua
Very nice store clerk. Not pushy whatsoever. Had a big selection of designer fragrances for both women and men. All of the fragrances had sample bottles for you to try out the product. I like that the staff doesn’t hover over you and keep suggesting products that you’re not interested in. This is where I go in Northwest Arkansas to try out new designer fragrances.
08.2022bobbi
Great sales! So nice to be able to actually shop inside the store & no mask!
08.2022Roxanne
This location sells my husband's favorite cologne. So I make a fairly regularly trips to here.
06.2022Robert
Large two story building. I bought men's pants. My wife did not buy anything. The clerks are friendly and helpful.
05.2022Kristi
I LOVE Sephora! Typically I buy their hair products online, which smell really good, but this time I tried their eyebrow pencil. Even though their makeup is a little pricey, it is worth every cent! 💯❤ My go-to eyebrow pencil that I have been using for the past 4 years was discontinued at a completely different store, and I had been on the hunt for something similar with absolutely no luck-- everywhere I tried it was like either the pencil was so waxy that it was like trying to draw with a candle or it was so oily that it was like putting lipstick on your eyebrows, needless to say they all hit the trash can 😬 I decided to check out Sephora's line of eyebrow pencils, and I am soooooo glad that I did! Although I wish they kept a much larger inventory at this particular location, they did have exactly the brand and shade that I was looking for when I walked in. I bought Sephora's Anastasia eyebrow pencil, costed $25, and fell in love with it immediately after using it 😍😍😍 It's high quality and it's not waxy or oily, plus it stays sharp for the most part while applying. I didnt have to sharpen it but only once and it didnt take much to sharpen it either 👍 It's a powder based pencil and it just glides on. I'm officially sold for life!!! 💯💯💯
04.2022Linda
Good selection and an oasis in an otherwise somewhat bleak store. The attendant was amazing! Very helpful.
04.2022rebecca
This location needs to get it together or close up shop. Almost all of the shelves were at least half empty. I know it’s shortly after Christmas, but stores KNOW that happens every single year and should know to order their stock in advance for it. (I’ve worked retail and everything isn’t going to be on back order keeping them from stocking their stores.) Secondly, as a customer I don’t like being lied to by their staff. I went in there looking for a foundation that was on sale and for a particular lip gloss (which they were out of) When I get to the register with a couple other items the foundation doesn’t ring up at the sale price. When I asked about it I was told it wasn’t on sale anymore even though they still had the signs up for it. I believed her and decided not to get it because it has so-so reviews and I’m not one to take things back often. Well, I went to Rogers looking for the lip gloss. Guess what was on sale at that location and on sale online. The foundation. I’m not ok with being lied to because their staff doesn’t want to deal with a computer glitch. This location has got to be the worst I’ve gone in and I will not go back. This kind of thing is why Sephora is getting a bad rap for having bad customer service in stores.
12.2021haley
The clerks are always super friendly but I was very disappointed today. Everything I wanted was out of stock... one clerk told me that They could order online for me and have I wouldn’t have to pay shipping. When I went to check out the clerk at the counter didn’t even know what product I was talking about. I asked her if she wanted me to go grab the tester... If you have worked there as long As I know she has, then you should know your product. She then spent about 10-15 minutes looking online for it and then proceeds to tell me that They don’t have it. At this point I was so tired of waiting I just said okay and left. I won’t be going back for a while.
12.2018Jennifer
I was so pleasantly surprised by my visit to Sephora today, especially after I read some of these reviews. I want to note that I am not really into makeup/beauty. In fact, I walked in without a stitch of makeup on, sweaty from a crazy day of activities, and with a 2-year-old in tow, but I was greeted promptly by one lady who asked what I needed and listened intently, even though she was in the middle of helping someone else. She said she would follow up with me again shortly. Not even a minute or two passed, and another lady, Amber, swooped in and was so incredibly helpful. Long story short, she put me in the chair, recommended a whole regimen of products for my unique skin type, did a color test using this special tool to determine your skin’s undertones and shade (this is new technology to me. Again, I know NOTHING about makeup), and started applying the products she recommended with explanations why she choose them each step of the way. In a matter of moments, my face looked so much brighter, even, healthy, yet still natural. My goals! All the while, I never felt judged or embarrassed for my lack of knowledge or disheveled appearance or having my son with me. Can’t speak highly enough about Amber, and I just want to thank her for being such a nice human being and making this mama feel pretty today!
12.2018BeTh
Low Rent and Rude! Over the last year, the service has really declined at this location. To be fair, this Penney's is circling the toilet and this mall, in general, has a very low class feel. But, I used to be greeted with polite enthusiasts such as myself and had a very pleasant experience. The last visit was the last. I will order online. I know good help is hard to find but when I arrived at the counter with my purchase, the chick yelling at a customer over the phone ignored me for a moment, never acknowledged me, and yelled at an associate having a conversation with another worker to come to the counter to help me. The one who helped me was ok. But the other girl continued her very, very loud and tacky conversation with what sounded like a customer on the phone. This isn't the first time. It was the last. There are too many other places to shop to be so irritated. The whole mall is circling the toilet.
12.2018