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Bank of the West in Garden Grove (12976 Main St, CA 92840)
About:
Bank of the West provides checking, savings, credit cards, mortgages, auto loans, business banking, commercial banking and more. Bank of the West pairs the mobile and online banking capabilities of a world-class global bank with the personal attention of a local bank. Member FDIC. Equal Housing Lender. Visit us at 12976 Main St, Garden Grove, CA 92840
Bank of the West is located in Garden Grove (California state) on the street of 12976 Main St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1714-530-0820. You can get more information from their website: https://www.bankofthewest.com/customer-service/branch/california/garden-grove/12976-main-street.html. The coordinates that you can use in navigation applications to get to find Bank of the West quickly are 33.774320, -117.940661. Scroll down to find out opening hours, reviews and other important information about Bank of the West.
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Available amenities
Offerings
- amenities.offerings.has_cash_advance
Accessibility
- Wheelchair-accessible car park
Kevin
Stay with ATM Or Mobile Banking. The teller there are no help. Waste of time standing in line for 45min. And didn't get anything done. Should of use the ATM out side 5min would all it take. Is there a use for bank teller anymore?
07.2022khalid
If there's anything less than 0ne I would have given them that. Very rude employees including the branch manager....unprofessional....they tried to force my wife to sign for automatic authorization to pay the safe deposit box rent they forced my wife to close our safe deposit box account using scarring techniques with her
07.2022Kenny
Bad customer service. I'm closing my account
06.2022I
Be careful of the people that work at this bank they are dishonest. I went to this location and asked for my account to be closed. She told me there's no money in it. I told her yes that's how it's supposed to be. When I asked for proof of it being closed the teller didnt give it to me. Instead she only gave me a receipt from my daughter account withdrawal. After I left I called another branch and asked if you're supposed to receive paperwork. I was told I was supposed to receive a $0 balance receipt which the teller didn't give me. When the other branch checked it was still open. I called and spoke to the same teller and told her i want the account closed like i came in to do. I asked why she didnt close it like I asked and she refused to answer me. I'm sure it's because she doesnt think African American customers deserve to be respected. She didnt even respect me as a customer to close my account like I asked and give me the required paperwork. She told me ok it's closed now. She didnt follow procedures for closure because she planned on me having to pay more monthly fees to bank of the west. I shouldn't have to call another branch to verify if another branch employee did their job and followed procedures. Now I see why this bank has such poor customer service. The employees are dishonest and sneaky. Avoid this bank at all costs. I'm going to try my best and convince my daughter to close her accounts with them as well.
11.2021Huy
This Branch is badddddddddddd. I'm not a big customer but definitely not a small one. I have a very negative impression of this Bank of the West branch. Every time I come to the branch the lady manager name Tammy gives an attitude like I'm bringing her trouble or something. After today, I'm more than happy to reduce my account activity with Bank of the west and move to another bank that appreciates my business. If given the opportunity, I'd want to bring up my dissatisfaction with this branch's manager to the corporate as well. Thank you.
10.2021siraj
Jeol Amigo is the worst branch banker I have ever deal with. I was at the bank at 4:45PM right before closing time. He is almost ready to leave. I ask for quarters and he only give me 1 qtr role. After arguing he ask me if I have account with Bank of the west. What a shocker? You should ask for account number first which I have. I was ready to provide the account number to get some more qtrs. Role. I guess he was in so much hurry and lazy to decline the request. Mr Amigo you need to be trained how to talk to customer as you are the front line interaction between customers and bank image.
10.2021Candie
After having an account at many other banks, I have to say that BOW has been amazing. The Main st. branch staff are so friendly and willing to help with whatever you need. They truly go above and beyond. This is a smaller bank so when it is busy it may go a little slow, but it is worth it to me.
10.2021quang
If you want your banking needs at place that is private, secured, and friendly, you can count on this bank. I am very happy with the services here. I wish everyones will experience the same.
10.2021Doreen
Always a wait in line for teller service. Have never seen more than two tellers open at the same time.
10.2018Jeceliz
sometimes it can be slow but otherwise it's a really friendly place to go to. comforting too.
10.2017