home goods store
Closed Now
Florence Furniture in Modesto (2401 McHenry Ave B, CA 95350)
About:
Welcome to Florence Furniture! We have Bedroom, Living Room, Dining Room Sets and Home Decor that will enhance any style you already have, or create a new style.
Florence Furniture is located in Modesto (California state) on the street of 2401 McHenry Ave B. If you want to ask about something we recommend contacting this place by phone. The Phone number is +12096614300. The coordinates that you can use in navigation applications to get to find Florence Furniture quickly are 37.676689, -120.995477. Scroll down to find out opening hours, reviews and other important information about Florence Furniture.
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Available amenities
Crowd
- LGBTQ+ friendly
Payments
- Debit cards
- NFC mobile payments
Offerings
- Assembly service
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Delivery same day
Unavailable amenities
Florence Furniture doesn't have any unavailable amenities.Categories
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Lupe
Scammed out of $3,000, the sales rep lied saying it would be 2.6k for the couch and added it we are now stuck paying over $5,000. No matter what do not buy from this store. Our agreement was to buy the couch for about $2,600 but we were actually renting it and we would need to pay an extra 3k to owe it.
05.2022stephanie
Bought my couches 3 yrs ago here 2 years ago I got a new dining table here too And recently got a beautiful Accent table ! My favorite thing about the store is they have a variety of furniture on the floor. Never had issues with my future or the people . One thing I can say is the lady/owner can be grumpy sometimes but who cares the furniture is nice and so far no issues Shout out to Eddie for being so patient He always new exactly what I was looking for. he made shopping so much easier . To bad he’s not working here anymore.
04.2022Jose
Only gave 1 star because I can't do negative stars. Worse place to do any business. After we paid we had to come back to cancel because wrong items showed up and after that they wanted more money so we canceled and we went to a better service store
04.2022Graciela
I was hesitant to shop here for my bed set because of the reviews. I had shopped here before but took a piece off the floor so I hadn’t had experience with their shipments yet. I came back because they gave me a great deal last time and wanted a new bed set, I was told it would take two weeks.. it took less! I got my furniture within a week and a half. Furniture everywhere is taking MONTHS, if you’re wanting to receive yours sooner than that I’d suggest asking if they have the item in stock before ordering. Come here and ask for Jose, he was great!
03.2022Mary
Do NOT shop at this furniture store!!! Id give them zero stars if i could. My parents bought furniture almost a year ago and they still have not received it. Every time they call them they have a different story. One time my mom called and they said their furniture was there and then when they called back to set up delivery they told them that they don't have their furniture and that it is stuck on a boat. My parents told them that just want their money back then and they told them that they can't do a refund. They are extremely rude and have horrible customer service. This place has ripped off my elderly parents and if they don't make it right by March, we will be filing a lawsuit.
02.2022Caroline
My husband and I have searched for furniture and we were never pleased with the prices nor selection, and other sale reps were too persistent. We stumbled into Florence. I absolutely love them! We didn't feel pressured. Florence gave us all the information I asked and more. The prices were fair. The delivery was delayed, however, that is to be expected during a pandemic. The around in other furniture stores was longer than 6 months! They did call to give me updates on my delayed living room, but phone are ringing but i noticed even when they are short staffed they were kind. I ended buy bedroom set on my first purchase. I later returned to buy living room set and dinning table, LOL. My mother in law loved my dining room she bought a few things from them. I'm currently seeking a new coffee table. I recommend this place.
10.2021Richard
Started off good. Sales rep was extremely helpful and kind. Bought a recliner then went back and bought a sectional couch. Was told it would be here by 2/15/21. The sale manager called and said they will be here by the end of the month. Wasn’t a big deal for us. Then a week later we called to confirm the date and said now they won’t be in till the end of April. And that still wasn’t a for sure date. She said, she will find out and call us back. No call back for two weeks. Called them a few times and they didn’t answer. Guess they knew it was us calling from the caller ID. Went down there and she had attitude with us. We wanted to talk to our sale rep, but was informed he didn’t work there anymore. Talked to the owner, Carlos, and he said they could get us another set. Long story short they ended charging us 20% “restocking fee”. Even know the couches haven’t been shipped or anything. So I would advise keep away from this place. Wish I would of looked at other reviews before I spent any money here.
08.2021Melissa
Purchased couches, decided they weren’t comfortable within the same week. No returns or exchanges when I just wanted to exchanged them for something more fluffy. I should have asked, but they should have told me too. They didn’t even go over the back of the receipt where it talks about returns and exchanges and I never even signed it and they still won’t exchange. Had them delivered on Monday July 6th. Lesson learned, don’t go here. Manager says other furniture places in Modesto are no good and “janky”..no. This one is no good.
08.2020Miguel
Started out great aaaaaaand then the worst experience EVER! Sales rep was nice and attentive/talkative when we were looking to buy a new sectional. Showed us several different options and then we decided on one. They told us we can custom order our fabric color/finish and everything. Was advised it would take 2-3 weeks to come in. So after not getting a phone call halfway into the 4th week, I started to call them and ask for an update. Three days in a row, I was told they would look into it and call me back. So the fourth day I went in to the store in person. One of the reps told me that someone should have called me back and he didn't know when it was coming in, so he supposedly called the warehouse/manufacturer right then and there in front of me, hangs up the phone and says it will be in Wednesday, this was a Friday by the way. So here comes next week, Wednesday, no call. I call Thursday afternoon and then they tell me it's still being worked on and will be in at the end of the month, another 2 weeks later. So here we are at the end of the month, go in store again to find out what's going on and then they proceed to tell me two different stories, the manufacturer went out of business and then they ran out of the material we requested/ordered. They then tried to offer us other couches they had on the floor in store, nothing was even close to what we wanted so we got our money/deposit back, which EVEN then, required haggling them some more for it.
08.2020C
I was really looking to buy a new bed and after visiting another store in Modesto I was really impressed by the customer service I received by Rick and Eduardo at FLorence Furniture. I will definitely be recommending them to friends and family. I did not end up buying a bed due to I have other financial things that are more pressing. But if you're looking for a family friendly place that will treat you like royalty, please try Florence Furniture.
08.2020