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Express Auto Clinic in Oakland (3810 Broadway, CA 94611)

4.2 (10 reviews)

About:

Express Auto Clinic is located in Oakland (California state) on the street of 3810 Broadway. If you want to ask about something we recommend contacting this place by phone. The Phone number is +15106546163. You can get more information from their website: http://www.expressautoclinic.com/. The coordinates that you can use in navigation applications to get to find Express Auto Clinic quickly are 37.825971, -122.257134. Scroll down to find out opening hours, reviews and other important information about Express Auto Clinic.

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Available amenities

Planning

  • Appointments recommended

Amenities

  • Mechanic

Offerings

  • Oil change

Accessibility

  • Wheelchair-accessible entrance
  • Wheelchair-accessible car park

Unavailable amenities

Express Auto Clinic doesn't have any unavailable amenities.

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Reviews about Express Auto Clinic - 10

Loretta

This has been our family mechanic place for over 20 years.., excellent customer service.

04.2022

Nathan

Always trusted, always go to these guys, very knowledgeable and don’t try to scam you.

03.2022

Pamela

Does quality work and you do not have to wait all day or be inconvenience very long. Also very well experienced in his field of expertise.

01.2022

Robert

Came here for a smog check w/ a smallish RV (23'). Got a quote of $120 for the smog check, once we started. I was very surprised! He (I wish I had his name) told me he charges at least $100 even for normal cars, trying to normalize the prize to me. I almost drove away, and probably should have, but would have needed to start looking again and needed that smog check done that day. He knew it, and made me pay dearly. As I was paying the bill, I saw their smog test listed fares; they ranged between $49 and $75 for various types of vehicles. Final bill came to $100; I'm assuming my extreme unhappiness with his quote was so evident that he felt, at least, a little guilty. Interestingly enough, what bothers me the most, is not the money, but how they conduct business. They thought they could simply charge more because of the specific situation, and they did. To me that is not how you conduct business or treat customers. There are many great businesses all over Oakland that do great work, charge a fair rate, and treat their customers like valued customers, like neighbors, and part of the community they are serving. Unfortunately, Express Auto Clinic, is not one of them. I will not be frequenting them any more, for anything, and hope you do the same!

07.2021

Ivan

A simple oil change almost ended up in disaster! they put more than one quart of excess oil in my car and even send me to buy more! Good thing I noticed right on the next day but it took me 2 extra hours work to siphon the excess oil out through the oil measuring tube. this kind of thing can cause serious damage to my almost new engine. And I am amazed that as a mechanic he would not read first the specs of how much oil the car should get. During the oil change he also got somehow the warning light on indicating low oil volume (which has never popped up before) and just kept poring more oil to eliminate this which did not help until he zeroed the error off from the ECU but by then he he had put so much excess oil. The other thing also is he made my car all over dirty on the inside with his clothes and with touching the white interior directly with his oily hands and his wife had to wipe it with alcohol long time until cleaned. furthermore he does not use the standard practice of mechanic to put nylon in the seat but just sits directly with his dirty pants in the car. He also could have at least refunded me the $40 oil change fee (I brought my own synthetic oil) since he really messed that one up, but he did not refund it. Overall I paid about $120 for oil change with my own oil and for inspection of a bunch of items that I asked for. Giving one star extra that he is not expensive and that He did find out that one bolt on the wheel was missing, but with all the trouble and damage that this service could have caused, I don't think I will go again to him.

07.2021

Omar

Been coming to Don and his wife since I moved into the area a few years back. I just moved into SF and I still came out of my way to get work on done on my care because I respect his attention to detail and quality of work. He's done work on my previous Prius and now my VW Golf and the work has been stellar. I would highly recommend.

07.2020

Mark

I was referred to Don by a colleague in April of 2018. I needed head gaskets replaced, and Don's quote was literally $900 below the next lowest bid. He did great work very quickly, and I've never had any issues with my gaskets or motor since. It's now almost 18 months later and still no issues. I highly recommend anyone to Express Auto Clinic.

07.2020

Jake

Best auto shop ever! They did quick and great service for me. This shop is located attached to a Valero gas station. It’s tiny but they do great work. I feel the owner was very honest, and they just exceeded my expectations. I did lots of research and called over 10 auto shops all of them demanded me to come in and pay $$ for consultations and this place told me they can take care of it and did the job in less than an hour. Other shops quoted me 6+ hours of labor. Again this place literally worked magic to fix my vehicle!! USE THEM!!

07.2019

Kathy

I have been going here for years. Don always repairs my car quickly and expertly. He also informs me if anything else is wrong with my car that needs repair. And prices are decent. I have tried other mechanics now and then but have always been disappointed with prices or lack of honesty or trying to sell me stuff I dont need or letting my car sit for a week before repairing. I trust Don and his wife Ivy to be honest and to provide efficient and excellent repair service.

07.2018

Doug

These people are wonderful! they have always treated me well and been completely responsive to my wants and needs. They do quick work and give excellent service. They like it if you make an appointment but have always been able to help me when I just drop in. They used to be open seven days a week, which was great for those Sunday breakdowns -- but they've finally been able to take off one day a week (which they richly deserve), and are closed on Sundays.

07.2017

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Opening Hours:

Now Open
  • Monday 8:00 AM - 6:00 PM
  • Tuesday 8:00 AM - 6:00 PM
  • Wednesday 8:00 AM - 6:00 PM
  • Thursday 8:00 AM - 6:00 PM
  • Friday 8:00 AM - 6:00 PM
  • Saturday 8:00 AM - 6:00 PM
  • Sunday Closed

Ratings:

  • google logo
    4.3
    Total votes: 40
    Votes distribution:
    1: 4
    2: 2
    3: 2
    4: 3
    5: 29

Location/Contacts:

Popular Hours:

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  • Tuesday:
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  • Thursday:
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  • Sunday:
    No data
Place last updated at: 26-07-2022 12:00:52