mexican restaurant
Now Open
El Pollo Loco in San Dimas (1006 W Arrow Hwy, CA 91773)
About:
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.
El Pollo Loco is located in San Dimas (California state) on the street of 1006 W Arrow Hwy. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1909-592-6832. You can get more information from their website: https://restaurants.elpolloloco.com/ca/san-dimas/1006-w-arrow-hwy?utm_source=gmb&utm_medium=yext. The coordinates that you can use in navigation applications to get to find El Pollo Loco quickly are 34.106373, -117.827090. Scroll down to find out opening hours, reviews and other important information about El Pollo Loco.
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Show menuAvailable amenities
Crowd
- University students
- Family friendly
- Groups
- Tourists
Payments
- Debit cards
- NFC mobile payments
Amenities
- Good for kids
- High chairs
- Toilets
Offerings
- Comfort food
- Healthy options
- Kids' menu
- Late-night food
- Quick bite
- Small plates
Atmosphere
- Casual
Highlights
- Fast service
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Wheelchair-accessible toilet
- Wheelchair-accessible seating
Dining options
- Lunch
- Dinner
- amenities.dining_options.has_catering
- amenities.dining_options.has_counter_service
- Dessert
- Seats
Service options
- Kerbside pickup
- No-contact delivery
- Delivery
- Drive-through
- Takeaway
- Dine-in
Ricky
New management change menu food wasn't all that good service is very bad I won't go there again Food : 2/5 | Service : 1/5 | Atmosphere : 2/5 … More
11.2022S
Got the tostada salad they gave me burnt chicken and rotten avocado food was also cold just the worst. They just don't care never again will I go to this location Food : 1/5 | Service : 1/5 | Atmosphere : 1/5 … More
11.2022Glen
Worst El Pollo Loco experience I've ever had. Just avoid this location. First two plates looked worse than this 3rd try.
10.2022shelia
The food was good. Customwr service not so much. The lady in the front gave a strong negative attitude when asked or plates and green sauce after I had to wait in the fron to ask for them for 5 mins. She and some other employe saw me standing there ! Noyone else was there beside drive thru . Never againagain.
09.2022Carmen
Now I see why the reviews where this bad. I wanted to give it a try but the customer service they are really rude and they forgot to put items in my bag. They forgot my drink and my tortillas. The food wasn’t that cold but the salad was smelling a lot like Clorox. Nasty
08.2022Vanessa
Today I went with my kids to eat here and the customer service was so bad… I need to wait like 10 minutes and asks the person that was working there if they have a cashiers to take my order. The guy that supposed that is the manager name Mario O. Said she can wait I’ve was there only talking to the other person working there… People like that they should not have a responsibility like to be a manager and run a restaurant.. They don’t know how…😮😮😮😮.
08.2022Adolpho
Last few visits 👎 . Tacos El Carbon the torts always fall apart. . Hardly any chicken in the bowls . Cold food. . When food was given to us our the drive through window. It was just handed to us then crickets window closed and that was it. I waited a few minutes and nothing. No thank you or this completes your order have a great day. Nothing. If my wife didn't like this place i wouldn't go anymore. But then again cant really mess up a salad. Its to bad. I really like their chicken. I wish Juan Pollo was nearby.
07.2022vanessa
The drive through is very bad service! They got my order wrong 2 twice and I order 2 bowls and soup and they gave me one fork!!!! They are very rude!!!! They don’t say thank you! And they act like we are bothering them! This is not the 1st. Time I had problems with the drive through! This just happens right now I just came from there!!!!!
07.2022wanda
Went dine in to this El Pollo Loco facility for the first time today, very good area, clean facility, food is good just like I expected, giving them 3 stars due to their costumers service is so poor, we are not expecting a royal treatment but we deserve a decent one, unlike the one in Valley Blvd, Walnut giving my 5 stars to that facility, good area, clean facility, good food, and a very good costumers service, as well as the one in 19th street Upland, too bad the one in Foothill Upland closed out, hopefully it will reopen again soon.
06.2022Kiki
Unprofessional staff including the one taking your drive thru order and the one handling your food out, is this a restaurant or is this a place to come and play dumb? Jose S was trying to argue with me about handling my order as if I’m blind that’s clearly missing things little boy go back to school because clearly this isn’t a job for you!
11.2021