fast food restaurant
Closed Now
Del Taco in San Juan Capistrano (31780 Del Obispo St, CA 92675)
About:
Fast-food chain for Mexican standards like tacos, burritos & quesadillas plus breakfast.
Del Taco is located in San Juan Capistrano (California state) on the street of 31780 Del Obispo St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1949-487-1811. You can get more information from their website: https://locations.deltaco.com/us/ca/san-juan-capistrano/31780-del-obispo. The coordinates that you can use in navigation applications to get to find Del Taco quickly are 33.500965, -117.659528. Scroll down to find out opening hours, reviews and other important information about Del Taco.
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Available amenities
Crowd
- Family friendly
- Groups
- LGBTQ+ friendly
Payments
- Debit cards
Amenities
- Good for kids
- High chairs
- Toilets
Offerings
- Coffee
- Kids' menu
- Late-night food
- Quick bite
- Vegetarian
Atmosphere
- Casual
Popular for
- Breakfast
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Wheelchair-accessible toilet
Dining options
- Lunch
- Dinner
- Dessert
Service options
- Delivery
- Drive-through
- Takeaway
- Dine-in
Daniel
I drove through the drive through last night around 11:45pm and was told by Blanca the Manger (Read her name tag) that their system was down and they were only accepting mobile orders. I asked if i could order on my phone and drive back around to pick up through the drive through and she said yes. In a matter of minutes from ordering to driving back around.. There was no answer from Blanca at voice box or pick up window... The employees car was still in the parking lot but it seemed they were ghosting and purposely ignoring us. I decided to park my car and walk up to the front door to get their attention.. Once I parked, I noticed another employee was trying to get back in to the building but was ignored by Blanca and the cook inside the building. They did not let him back in so I think he left.. As I walked around to the front door, I saw Blanca and the cook Joking around and laughing about something and immediately noticed my order on the order screen. Which is when I realized they were flat out ignoring us and the rest of the cars driving thru the drive thru. I finally got Blanca's attention and she immediately signaled me that they were closed.. I ended up leaving because there was no convincing her otherwise. When I got home I decided to call the location and see if I can get a refund. After 5 tries, I finally got a hold of Blanca and asked if I could get a refund and why she and her cook decided to ignore us?.. Blanca said, they decided to close early because her cook was not feeling well even though when I looked inside they were smiling and joking around.. I realized that Blanca was lying to me and both decided they were done working for the night, ignored customers and would't even let in their own employee who was trying to get back in. People like Blanca should not be customer facing and she is a liability to Del Taco's reputation. I will not be visiting that location anymore. Thank you Blanca and the cook for offering a grade A horrific experience.
09.2022John
This place is sloooooooooow. Tried to go inside, nope noon and inside is closed. Been in the drive thu for 15 minutes, still waiting. Try mc donalds next door if you want service.
08.2022Eric
Food good but service was bad. To just ask for more sauce they get mad?
08.2022Ian
Asked for a plain rice burrito (no beans, no cheese) and was told that it would be .80 additional (plus Tax) to "add" rice to a bean burrito. I clarified that I didn't want beans or cheese (just rice and sauce) and that I wad taking things off the burrito, but was again told it would be nearly a dollar increase. I mentioned how other Del Taco locations (San Clemente and Mission Valley) don't increase the price for taking out beans and cheese and replacing with rice, I was told that "This is just how we do it here". I asked to speak with a manager and she told me that that was the manager.
07.2022Jennifer
The black collared shirt person who appeared to the manager was so rude to every person in the store! She talks down to people, messed up on orders and then blamed the customer and was very unfriendly to the point multiple people inside were commenting on her attitude.
07.2022Lee
Excellent service from the drive through here. Friendly up beat staff who I hope doesn't get burnt out anytime soon. Totally different than the typical drive thru experience where the workers let it be known how unhappy they are. Good work kid.food was to par as well.
06.2022rocky
every time i go there, they always get my order wrong. ive gotten coupons for my inconvenience but they expire a week later!?! they are always rude, never repeat my order, and lucky if i dont get pulled out of the drive lane to park and wait another 20 minutes. not worth it at this location
06.2022E
Worst experience ever. Not only was there a hair in my food, but the restroom was filthy. Add to that, the staff was incredibly rude when she was taking my simple order. How can so much go wrong in a single visit? You're much better off going to any of the other fast food places right next to it.
04.2022Dik
Whenever I go to Del Taco I always go Drive thru but I went in this time & Food was good but while leaving, I was waiting for my husband to come out from restroom. I saw the lady with black shirt sweeping & serving with no washing hand and no gloves. Another black shirt neither had gloves but long nails with beautiful paints. Service was worst. I hope leader will take action to these because it’s about food safety.
02.2022Troy
Del taco is it's all right it was you know it was a holiday they probably didn't want to be there, I didn't want to be there, but my Thanksgiving was a couple days later. Unfortunately, they were short-staffed, which backed up the line, especially after my huge order! Everything was fresh crisp and crunchy, just the way it should be! Thanks for the great staff they were really good at customer service.
12.2021