auto body shop
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City Collision Center in Stanton (8250 W Cerritos Ave, CA 90680)
About:
City Collision Center is located in Stanton (California state) on the street of 8250 W Cerritos Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1714-828-9119. You can get more information from their website: http://citycollisioncenter.com/. The coordinates that you can use in navigation applications to get to find City Collision Center quickly are 33.809996, -117.988616. Scroll down to find out opening hours, reviews and other important information about City Collision Center.
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Available amenities
Amenities
- Mechanic
- Toilets
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Wheelchair-accessible toilet
Unavailable amenities
City Collision Center doesn't have any unavailable amenities.Categories
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Janice
Way too expensive. Very long lead times. Crystal chandeliers, leather couches, fireplace in a body shop lobby? What's that about? Probably explains their prices!
09.2022sharon
My experience here was excellent! When I got my car back, it looked brand new. They were also very kind to polish my tires to make them look amazing! Thank you to Alisha for the weekly updates and making this experience wonderful! Thank you to the wonderful workers for their hard work and dedication! I would recommend this car center to everyone especially if you have a Tesla! Thank you again to city collision center! -li family Services: Body & Trim, Painting
08.2022Joseph
Thanks Alesha Camacho for the great customer support and follow up. She was very friendly, king, and helpful in helping my father with his Model Y fender bender and replacing the back hatch door. We even took our Model X there right afterwards. Gratefully, Lising Family
08.2022John
Top city COLLISION CENTER DID A GREAT JOB PAINTING MY 2 CAR'S A 1968 IMAPLA AND MY CHEVY TRUCK I AM HAPPY WITH THERE WORK THEY TOOK CARE OF ME TOO ALWAYS GIVE ME UPDATED ON MY CAR'S 😊😊😊 Service: Painting
07.2022JORDAN.
Don't take your vehicle here! My Tesla been at the shop since 3/7/22. I was sent there by my insurance. At first things were going the wrong way because my insurance and the shop did not communicate together and just wait it for an answer except if I called my insurance and called the shop to have them communicate together. That took about a month and a half for them to get to an agreement about approving the estimate. Once that happened we waited on the parts for the car which is took total of 2 1/2 month's. Now since 5/19 I have been receiving 2 emails a week. "Your vehicle is in structural repair stages at this time. I will check in with you on Tuesday with another update." Everytime I call or email they tell me: "your car is not the only car being worked on. We don't work on the same car everyday the whole day" Today is 6/13 and nothing have changed. Even when I ask if they have an estimated day for the car to be done, they say (it's a big job. We don't know yet). So we are about 3 months in and seems like nothing is changing. No date of finishing no real honest Communication. ZERO TRUST. If anything changed or got better and they gave me an honest communication I'll update this.
06.2022Anish
Great service! Veronica Armendarez & Eric were extremely helpful in getting my car fixed and helping me deal with Progressive Insurance. Veronica kept me in the loop with weekly updates and was able to answer any questions or direct me to the correct individual if I required. Highly suggest City of Collision. Service: Body & Trim
06.2022Keri
DON'T GO HERE if you want a timely repair and good customer service. My mechanic recommended this place when I asked for a body shop recommendation. I had a small dent in the back of my minivan's rear hatch from backing into another car. When I first called City Collision they asked if my minivan was drivable. I said yes and they asked if I could wait a month to bring the car in because they were really busy. This should have been my first red flag, but I didn't have a problem with waiting because the damage didn't affect me driving my car. I brought my minivan down a month later and they said they needed to replace the entire rear hatch and it would take 2-3 weeks. That seemed like a long time to me, but reasonable enough. After 3 weeks went by with no word from the shop, I called and inquired about my minivan. They let me know they hadn't even started working on my repair. I was not happy, but what what was I supposed to do. For the next 3 weeks I kept checking in and kept getting the run around. The City Collision representative who was assigned my case was JP (Johnny). He was unhelpful, unresponsive and genuinely seemed like he didn't care at all about me or customer service. Instead of him reaching out to me periodically with updates, I had to call, text or email him to get any information. My USAA representative said it was even hard for them to get answers when they inquired. So, after 6 weeks and 1 day of being in the shop, I finally got my minivan back yesterday afternoon. I wanted to give 1 star for this review because of the issues I had in dealing with the repair and the time it took for them to complete it, but decided on 2 stars because the repair to the car looks great. I believe they did do a good job on replacing the back hatch. Services: Body & Trim, Painting
06.2022Flavio
They took too long to fix my car. Initially, they told me to drop off my car. After two days, I called to see if my car was ready, but it wasn't. That's when they said it would take 2 weeks to fix a minor dent. When the 2 weeks went by, they told me that they needed another week. In total, they took 3 weeks to fix a minor dent. I'm very unhappy about it. Service: Painting
05.2022Lisette
I was referred to this place through my Tesla service center for collision repair after someone backed into my Tesla Model Y. My experience was amazing! Veronica provided the best customer service I have ever had. She was not just professional by providing updates on my repair consistently but her assistance with the insurance process gave me peace of mind. Her attention to detail and care went above and beyond my expectations. I aways felt my car was in good hands! Thank you again Veronica for your kindness and care!
12.2021julia
I got my car back today and I can say I got it back looking better than it did at time of purchase. When I was looking for a place hands down the only place I'd go is City Collision Center. You walk in amazed by the awe of how nice the location is as well as their outstanding customer service. Veronica one of the nice front desk agents helped me get all set up and while I waited, offered a cold bottle of water. The place is luxurious for the customer and makes you think they definitely must give the cars this much detailed attention too. You can see the finished work is meticulous and everything is done on a timely manner. Anyone needing dent to accident repairs will receive the highest form of care here by far.
12.2018