Menchie's Frozen Yogurt in Arvada (7450a W 52nd Ave Ste 108, CO 80002)

Name: Menchie's Frozen Yogurt
Address: 7450a W 52nd Ave Ste 108, Arvada, Colorado, 80002, US
Telephone: +1303-432-8048
Rating: 1.8

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Home Colorado Arvada frozen yogurt shop Menchie's Frozen Yogurt

About:

Cheerful self-serve chain with dozens of frozen yogurt flavors & toppings, sold by weight.

Menchie's Frozen Yogurt is located in Arvada (Colorado state) on the street of 7450a W 52nd Ave Ste 108. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1303-432-8048. You can get more information from their website: https://www.menchies.com/locations/frozen-yogurt-arvada-marketplace-co. The coordinates that you can use in navigation applications to get to find Menchie's Frozen Yogurt quickly are 39.789894, -105.080680. Scroll down to find out opening hours, reviews and other important information about Menchie's Frozen Yogurt.

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Available amenities

Planning

Quick visit

Accessibility

Wheelchair-accessible entrance

Wheelchair-accessible car park

Service options

No-contact delivery

Delivery

In-store pickup

In-store shopping

Takeaway

Dine-in

Unavailable amenities

Menchie's Frozen Yogurt doesn't have any unavailable amenities.

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Reviews about Menchie's Frozen Yogurt - 10

Cammy

I normally dont do post but the older lady blond was beyond rude. I work in customer service as a supervisor. So i try to be kind and respectful as i know how i want to be treated. But her bad attitude for no reason just floored me. Yelling accusing staring made the experience really horrible. Even though the yogurt was so good. It really made your brand look bad. I wont be back

06.2022

Michelle

I hate posting bad reviews, honestly. My daughter and I have been coming to this Menchie's for years, ever since they first opened in this franchise location. This Menchie's has been our go to spot for most every celebration; end of the school year, birthdays (birthday cakes!), tough days, breaks from work..you name it. We live in Westminster and the one there is closer, but we have always enjoyed this one and frequent it very regularly, so it pains me to write this. My daughter and I were in there on Thursday, June 9th. When I went to pay for the froyo, the young lady behind the counter said it didn't go through and said sometimes it just glitches. So I she asked me to re-do the transaction and put my card through the reader again. No problem, it's not uncommon. I even bumped up her tip a little since she was so sweet about it and apologized for making me take my wallet out and do it again. I was looking at my bank statement today ( June 13th) and realized that I was charged twice when it came through my bank on 6/11. So the original did go through. I called Menchie's and figured it would be an easy fix to credit the charge back. Nope. After speaking with the young lady that answered she determined that she could find no charges for the amounts in question on the day and time frame we were there. She said she found nothing and there was nothing she could do without a receipt. I said I've never gotten a receipt for yogurt and she said well we offer it ( they do, I'm not denying that), but I'm not going to return frozen yogurt, so I don't get a receipt. She said well without one, I can't do anything. I said I have bank statements I can bring you clearly showing your location address, name and store number and the transaction date and amounts and she said no, you need a receipt so you're just going to have to dispute it with your bank. Seriously? Let me talk to the owner. They aren't here, I think they might be in later tonight but I'm not sure. I suggested that maybe they need to post something about needing a receipt in case they get double charged within seconds. ( I was upset and got a little snippy).To her credit she wasn't nasty or rude, but just matter of fact that she wasn't gong to help me resolve it without a receipt. So I spent a half hour of my lunch hour on hold with my bank to dispute the charge. It might seem silly, but it just happened to be a day where I told my daughter to get as much as she wanted...so it wasn't a cheap trip for froyo that day, it was a huge treat for her to go wild with toppings and stuff. The whole thing just left me with a sour taste in my mouth for the customer service I didn't get, from a business I normally love. :(

06.2022

Mary

I love the yogurt here so I wanted to take my Dad for a nice treat we went in and had the worst customer service by a older blonde lady that I have ever had in my life. She was completely rude and talked to us like we were 5 year olds. I told her she could be a little nicer and was told she was the owner and she could talk to us however she wanted. I am still just floored by our interaction and so disappointed my Dad had to experience that.

06.2022

Tom

Worst customer service EVER! Older lady that works there was very unpleasant! We won’t be back! She said she was the owner I still can’t believe that because you would think the owner would like to have repeat business.

06.2022

Keith

One of the worst experiences - The owner accused us of dropping toppings on floor and kicking them all over the place - Didn’t happen - Just wanted help to sign up for reward program - The yogurt is delicious but service is rotten

06.2022

Anthony

Would have been nice to be greeted when we came in no hello nothing it was an older lady at counter. We won't be back!

06.2022

Carol

I went in yesterday, and it was the best experience I’ve had. The girls with the red and blonde hair were really nice, and answered all my questions. No wonder they had so many tips. I had to give them a 5 dollar tip! They deserved it! Yogurt was so good too!

11.2021

Martie

First time customer. 7:30 pm 5/27. Most yogurt was completely out. Fruit completely empty in several cases. Staff just standing around. Counters filthy. Product on floor and cabinets. Outside tables filthy. Never wiped as indicated that should be done. I stopped immediately and just took what I had after waiting to see if a certain flavor was available. These particular workers need supervising. I’ve visited other yogurt establishments and was superior compared to this. I rarely do a negative rating. This is too much to not report. Thank you for your attention.

11.2021

Angela

I visited this location last week to celebrate getting off of covid quarantine. The frozen yogurt was good, but the older lady working behind the counter ruined it for us. She didn't say a single word to us, just stared the whole time. There was no ' hello', 'welcolme', 'have a nice day', nothing. Just the total. She also stayed in the back, out of sight most of the time. That's not how you keep customers coming back, she's not an asset.

11.2021

Patricia

WOW DOLE WHIP IN COLORADO?!!! I am so surprised and pleased. Nancy was helpful and informative! ❤️ lovely yogurt, clean, pretty color environment.

11.2019