video game store
Closed Now
GameStop in Castle Rock (312 Metzler Dr STE B, CO 80108)
About:
Chain retailer offering new & used video games, plus consoles, controllers & related gear.
GameStop is located in Castle Rock (Colorado state) on the street of 312 Metzler Dr STE B. If you want to ask about something we recommend contacting this place by phone. The Phone number is +13036601297. You can get more information from their website: https://www.gamestop.com/store/us/co/castle-rock/5437/plaza-at-metzlar-ran-gamestop?utm_source=gmblisting&utm_medium=organic. The coordinates that you can use in navigation applications to get to find GameStop quickly are 39.408987, -104.859912. Scroll down to find out opening hours, reviews and other important information about GameStop.
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Available amenities
Payments
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
Hated_13
Went into GameStop to partake in the buy three get one free sale, first pop I choose does not count because it is not supposed to be released until September 11th, then why is it on the Shelf almost a month early? So I have to go back and find another pop, the employee said the convention exclusive Star Wars pop counts towards the discount, and it didn't so I have to make another trip back, then I try a GameStop exclusive which again for some reason does not count so now I'm incredibly irritated and make a third trip back to try a Funko Insider exclusive. Which again does not count. Extremely unprofessional
08.2022Hated_13
Went into GameStop to partake in the buy three get one free sale, first pop I choose does not count because it is not supposed to be released until September 11th, then why is it on the Shelf almost a month early? So I have to go back and find another pop, the employee said the convention exclusive Star Wars pop counts towards the discount, and it didn't so I have to make another trip back, then I try a GameStop exclusive which again for some reason does not count so now I'm incredibly irritated and make a third trip back to try a Funko Insider exclusive. Which again does not count. Extremely unprofessional
08.2022Hated_13
Went into GameStop to partake in the buy three get one free sale, first pop I choose does not count because it is not supposed to be released until September 11th, then why is it on the Shelf almost a month early? So I have to go back and find another pop, the employee said the convention exclusive Star Wars pop counts towards the discount, and it didn't so I have to make another trip back, then I try a GameStop exclusive which again for some reason does not count so now I'm incredibly irritated and make a third trip back to try a Funko Insider exclusive. Which again does not count. Extremely unprofessional
08.2022Hated_13
Went into GameStop to partake in the buy three get one free sale, first pop I choose does not count because it is not supposed to be released until September 11th, then why is it on the Shelf almost a month early? So I have to go back and find another pop, the employee said the convention exclusive Star Wars pop counts towards the discount, and it didn't so I have to make another trip back, then I try a GameStop exclusive which again for some reason does not count so now I'm incredibly irritated and make a third trip back to try a Funko Insider exclusive. Which again does not count. Extremely unprofessional
08.2022J
Always friendly staff, our local GameStop
05.2022J
Always friendly staff, our local GameStop
05.2022J
Always friendly staff, our local GameStop
05.2022J
Always friendly staff, our local GameStop
05.2022Michael
Tried to come in to trade in an Xbox One X 1tb a couple weeks ago, when I came in they weren’t busy, had maybe one customer and an ex coworker talking to the employees. Waited about 15 minutes before going up and asking if they could help me with the trade in, they said to wait until they finished with the ex coworker who was buying a game. Another 15 minutes and they were still just chatting it up, before I went back up to explain that I was kinda in a hurry. They finally proceeded to finish up the conversation and looked at my console, which they then very standoffishly told me they couldn’t take because I didn’t bring a controller and offered no other alternatives. I went home and grabbed a controller and went to the Parker store, where it took maybe 10 minutes max to get through the entire trade in. Overall rather saddened by the quality of service at the Castle Rock location and would recommend the Parker location to anyone thinking about going to a GameStop.
04.2022Michael
Tried to come in to trade in an Xbox One X 1tb a couple weeks ago, when I came in they weren’t busy, had maybe one customer and an ex coworker talking to the employees. Waited about 15 minutes before going up and asking if they could help me with the trade in, they said to wait until they finished with the ex coworker who was buying a game. Another 15 minutes and they were still just chatting it up, before I went back up to explain that I was kinda in a hurry. They finally proceeded to finish up the conversation and looked at my console, which they then very standoffishly told me they couldn’t take because I didn’t bring a controller and offered no other alternatives. I went home and grabbed a controller and went to the Parker store, where it took maybe 10 minutes max to get through the entire trade in. Overall rather saddened by the quality of service at the Castle Rock location and would recommend the Parker location to anyone thinking about going to a GameStop.
04.2022Michael
Tried to come in to trade in an Xbox One X 1tb a couple weeks ago, when I came in they weren’t busy, had maybe one customer and an ex coworker talking to the employees. Waited about 15 minutes before going up and asking if they could help me with the trade in, they said to wait until they finished with the ex coworker who was buying a game. Another 15 minutes and they were still just chatting it up, before I went back up to explain that I was kinda in a hurry. They finally proceeded to finish up the conversation and looked at my console, which they then very standoffishly told me they couldn’t take because I didn’t bring a controller and offered no other alternatives. I went home and grabbed a controller and went to the Parker store, where it took maybe 10 minutes max to get through the entire trade in. Overall rather saddened by the quality of service at the Castle Rock location and would recommend the Parker location to anyone thinking about going to a GameStop.
04.2022Michael
Tried to come in to trade in an Xbox One X 1tb a couple weeks ago, when I came in they weren’t busy, had maybe one customer and an ex coworker talking to the employees. Waited about 15 minutes before going up and asking if they could help me with the trade in, they said to wait until they finished with the ex coworker who was buying a game. Another 15 minutes and they were still just chatting it up, before I went back up to explain that I was kinda in a hurry. They finally proceeded to finish up the conversation and looked at my console, which they then very standoffishly told me they couldn’t take because I didn’t bring a controller and offered no other alternatives. I went home and grabbed a controller and went to the Parker store, where it took maybe 10 minutes max to get through the entire trade in. Overall rather saddened by the quality of service at the Castle Rock location and would recommend the Parker location to anyone thinking about going to a GameStop.
04.2022Doug
2/11/22 3 pm. Called today to see if I could bring two XBox ones in for cash, was told cash would be available at 2:30. Drove 30 minutes with my boys on arrival some kids working at the store told me…no in fact if we didn’t have the controllers and HDMI cables they could only give us 15 dollars each for the consoles. Which by the way we’re in excellent condition. Their website says 100 dollars each…what a scam. I will be reporting this store to the BBB
02.2022Doug
2/11/22 3 pm. Called today to see if I could bring two XBox ones in for cash, was told cash would be available at 2:30. Drove 30 minutes with my boys on arrival some kids working at the store told me…no in fact if we didn’t have the controllers and HDMI cables they could only give us 15 dollars each for the consoles. Which by the way we’re in excellent condition. Their website says 100 dollars each…what a scam. I will be reporting this store to the BBB
02.2022Doug
2/11/22 3 pm. Called today to see if I could bring two XBox ones in for cash, was told cash would be available at 2:30. Drove 30 minutes with my boys on arrival some kids working at the store told me…no in fact if we didn’t have the controllers and HDMI cables they could only give us 15 dollars each for the consoles. Which by the way we’re in excellent condition. Their website says 100 dollars each…what a scam. I will be reporting this store to the BBB
02.2022Doug
2/11/22 3 pm. Called today to see if I could bring two XBox ones in for cash, was told cash would be available at 2:30. Drove 30 minutes with my boys on arrival some kids working at the store told me…no in fact if we didn’t have the controllers and HDMI cables they could only give us 15 dollars each for the consoles. Which by the way we’re in excellent condition. Their website says 100 dollars each…what a scam. I will be reporting this store to the BBB
02.2022Stephen
The guy working was definitely smoking weed in the store. The smell was so strong that my wife got sick and we had to leave after being in there for like 5 minutes. We didn't have enough time to get what we were looking for and I will never let my kids go to this location. Super unprofessional and the worst experience I have ever had in a GameStop.
12.2021Stephen
The guy working was definitely smoking weed in the store. The smell was so strong that my wife got sick and we had to leave after being in there for like 5 minutes. We didn't have enough time to get what we were looking for and I will never let my kids go to this location. Super unprofessional and the worst experience I have ever had in a GameStop.
12.2021Stephen
The guy working was definitely smoking weed in the store. The smell was so strong that my wife got sick and we had to leave after being in there for like 5 minutes. We didn't have enough time to get what we were looking for and I will never let my kids go to this location. Super unprofessional and the worst experience I have ever had in a GameStop.
12.2021Stephen
The guy working was definitely smoking weed in the store. The smell was so strong that my wife got sick and we had to leave after being in there for like 5 minutes. We didn't have enough time to get what we were looking for and I will never let my kids go to this location. Super unprofessional and the worst experience I have ever had in a GameStop.
12.2021Jenny
It's a Game Stop so you likely already know what the store has to offer. However, the staff here are so friendly. My kids are younger and the staff are very good at telling me what they may or may not enjoy given their age (they're right between E and T rated games depending on content/difficulty so the advice is greatly appreciated).
08.2021Alicia
Most of the time when I take my kids here we have a good experience. However we went in today and they would not honor the priced marked on their game. It broke my little boys heart. There is a limited selection for DS games. We won't be coming back here Any time soon
08.2021Jenny
It's a Game Stop so you likely already know what the store has to offer. However, the staff here are so friendly. My kids are younger and the staff are very good at telling me what they may or may not enjoy given their age (they're right between E and T rated games depending on content/difficulty so the advice is greatly appreciated).
08.2021Alicia
Most of the time when I take my kids here we have a good experience. However we went in today and they would not honor the priced marked on their game. It broke my little boys heart. There is a limited selection for DS games. We won't be coming back here Any time soon
08.2021Jenny
It's a Game Stop so you likely already know what the store has to offer. However, the staff here are so friendly. My kids are younger and the staff are very good at telling me what they may or may not enjoy given their age (they're right between E and T rated games depending on content/difficulty so the advice is greatly appreciated).
08.2021Alicia
Most of the time when I take my kids here we have a good experience. However we went in today and they would not honor the priced marked on their game. It broke my little boys heart. There is a limited selection for DS games. We won't be coming back here Any time soon
08.2021Jenny
It's a Game Stop so you likely already know what the store has to offer. However, the staff here are so friendly. My kids are younger and the staff are very good at telling me what they may or may not enjoy given their age (they're right between E and T rated games depending on content/difficulty so the advice is greatly appreciated).
08.2021Alicia
Most of the time when I take my kids here we have a good experience. However we went in today and they would not honor the priced marked on their game. It broke my little boys heart. There is a limited selection for DS games. We won't be coming back here Any time soon
08.2021J
Little disappointed. This store has no trade ins at this time - they also have no gaming consoles available used or new. (In store or online). Needed a new power cable and they couldn’t even order one for us. Reminds me of the days before blockbuster closed. Customer service was good considering his limited product to offer. The store is clean and in a good location.
08.2020J
Little disappointed. This store has no trade ins at this time - they also have no gaming consoles available used or new. (In store or online). Needed a new power cable and they couldn’t even order one for us. Reminds me of the days before blockbuster closed. Customer service was good considering his limited product to offer. The store is clean and in a good location.
08.2020Ashley
Good large selection but still high prices you know they will just buy back a $60 game for less than 5 bucks that's totally unfair. And the game rewards perks is a joke that basically only takes off tax part of the item. I've seen vudeos and heard from old employees from gamestop. About how that business is run. And how they talk to each other about how they scammed another customer into buying some junk the store needed to get rid of. I don't know I just would rather get them on line or even not at all anymore 😒
08.2020J
Little disappointed. This store has no trade ins at this time - they also have no gaming consoles available used or new. (In store or online). Needed a new power cable and they couldn’t even order one for us. Reminds me of the days before blockbuster closed. Customer service was good considering his limited product to offer. The store is clean and in a good location.
08.2020Ashley
Good large selection but still high prices you know they will just buy back a $60 game for less than 5 bucks that's totally unfair. And the game rewards perks is a joke that basically only takes off tax part of the item. I've seen vudeos and heard from old employees from gamestop. About how that business is run. And how they talk to each other about how they scammed another customer into buying some junk the store needed to get rid of. I don't know I just would rather get them on line or even not at all anymore 😒
08.2020J
Little disappointed. This store has no trade ins at this time - they also have no gaming consoles available used or new. (In store or online). Needed a new power cable and they couldn’t even order one for us. Reminds me of the days before blockbuster closed. Customer service was good considering his limited product to offer. The store is clean and in a good location.
08.2020Ashley
Good large selection but still high prices you know they will just buy back a $60 game for less than 5 bucks that's totally unfair. And the game rewards perks is a joke that basically only takes off tax part of the item. I've seen vudeos and heard from old employees from gamestop. About how that business is run. And how they talk to each other about how they scammed another customer into buying some junk the store needed to get rid of. I don't know I just would rather get them on line or even not at all anymore 😒
08.2020Ashley
Good large selection but still high prices you know they will just buy back a $60 game for less than 5 bucks that's totally unfair. And the game rewards perks is a joke that basically only takes off tax part of the item. I've seen vudeos and heard from old employees from gamestop. About how that business is run. And how they talk to each other about how they scammed another customer into buying some junk the store needed to get rid of. I don't know I just would rather get them on line or even not at all anymore 😒
08.2020Easton
Muy me gusta. They had an excellent selection of games, and while not as large as some of their locations, it was an excellent experience. Staff was kind, friendly, and attentive. I had to return two games, and I also got two more. Games were as expected, in excellent condition. My one qualm is that they don't wipe nintendo games. It only takes a few seconds, but instead they rely on the previous owner to do that. In my eyes as a computer person that is a security breach. But in most cases it isn't that big of a deal. It would just be nice if they did do it.
08.2019Easton
Muy me gusta. They had an excellent selection of games, and while not as large as some of their locations, it was an excellent experience. Staff was kind, friendly, and attentive. I had to return two games, and I also got two more. Games were as expected, in excellent condition. My one qualm is that they don't wipe nintendo games. It only takes a few seconds, but instead they rely on the previous owner to do that. In my eyes as a computer person that is a security breach. But in most cases it isn't that big of a deal. It would just be nice if they did do it.
08.2019Easton
Muy me gusta. They had an excellent selection of games, and while not as large as some of their locations, it was an excellent experience. Staff was kind, friendly, and attentive. I had to return two games, and I also got two more. Games were as expected, in excellent condition. My one qualm is that they don't wipe nintendo games. It only takes a few seconds, but instead they rely on the previous owner to do that. In my eyes as a computer person that is a security breach. But in most cases it isn't that big of a deal. It would just be nice if they did do it.
08.2019Easton
Muy me gusta. They had an excellent selection of games, and while not as large as some of their locations, it was an excellent experience. Staff was kind, friendly, and attentive. I had to return two games, and I also got two more. Games were as expected, in excellent condition. My one qualm is that they don't wipe nintendo games. It only takes a few seconds, but instead they rely on the previous owner to do that. In my eyes as a computer person that is a security breach. But in most cases it isn't that big of a deal. It would just be nice if they did do it.
08.2019