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Lombard Ford, Inc. in Winsted (385 New Hartford Rd, CT 06063)

4.4 (10 reviews)

About:

We provide honest and quality customer service making our hometown dealership the best place to buy a Ford in the area. We’re committed to making your visit as comfortable as possible. With our friendly staff ready to find the best financing option for you, we take pride in continuing our relationships with our customers even beyond their purchase. Our quality service area is operated by Ford-trained technicians many of whom have been working on Ford vehicles for over twenty years. Drop on in, we think you’ll notice the difference in customer service from the moment you step through our doors.


Lombard Ford, Inc. is located in Winsted (Connecticut state) on the street of 385 New Hartford Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1877-379-6604. You can get more information from their website: https://www.lombardford.com/?utm_source=gmbsls&utm_medium=social&mcmid=gmbsls. The coordinates that you can use in navigation applications to get to find Lombard Ford, Inc. quickly are 41.909601, -73.042482. Scroll down to find out opening hours, reviews and other important information about Lombard Ford, Inc..

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Available amenities

Offerings

  • Oil change
  • Repair services

Service options

  • Delivery
  • In-store shopping

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Reviews about Lombard Ford, Inc. - 10

Leigh

Dropped my truck off for some service and a recall. When I picked up my recall was not done and my truck was outside parked in the lot. I had to arrange a ride so I picked up my truck and would bring it back for the recall. When I got home I noticed that they never rotated my tires but said they did on the invoice. I made a second appointment for a tire rotation and recall and spent my Saturday morning back at the dealer for this simple task. On Wednesday (first time using the truck since repair) my tire pressure light came on. My truck calls for 60psi in the front and 80psi in the rear and they had one front tire with 80 and one rear with 80, so they never properly set my tire pressure after moving them. I also truly believe they only rotated the drivers side and that would explain why everything wasn’t completely reversed. Management has been great but I feel like these techs are not following procedures, which is concerning on such simple tasks.

10.2022

OLEN

I recently purchased a Mustang GT from Lombard Ford. Everyone from our salesperson, Samantha, to the Financial Manager Mike was outstanding. Their attention to detail was superb. We were treated as if we were long standing customers even though this was our first encounter with them. We actually drove over 700 miles to purchase this car. The car was on the showroom floor when we arrived. It is immaculate and in perfect condition. This was by far the best car buying experience I have ever had. If I’m ever in the market for another Mustang, I know exactly where I will look first. Olen Mckinney N.C.

06.2022

Joyce

Jeff worked up a deal on a 2022 Bronco Sport that I couldn't turn down. Mr Lombard made me an incredible offer on my trade in. Low to no pressure, yay! Mike, the finance man, went over everything quickly and fully without trying to sell me a bunch of things I don't need. I did purchase an extended warrantee because of everything it offered at an extremely low price. What an awesome experience!

05.2022

Julian

This was the best car buying experience I ever had, Top notch service from Samantha the Salesperson to Mike with the Financing to Rob Lombard I cannot say enough about them. Great inventory to choose from!!! If I could give 6 stars I would,

05.2022

JD

I bought my Bronco from Lombard. Pre ordered in July 2020. Received on Jan 31st 2022. I expected it to take this long, and everyone at Lombard was fantastic. Supply Chain issues, Covid, all out of everyone's control. They communicated through the whole process. Picking up was painless and smooth. The car is fantastic, Ford knocked it out of the park. There are many stories from dealers around the country charging huge markups on Broncos. Lombard kept the MSRP. They could charge what they wanted, but for my pre-order, they held the commitment. I would certainly recommend them to anyone. Truly was a great experience. Do yourself a favor. Give them a shot, and make buying a car as painless as can be. Thanks Lombard! Rob, Barbara, Steve, George, Mike, and everyone else. I look forward to working with you again.

02.2022

Adrian

I saw my dream truck on Carlist (F150). Sent an email to these great people and Barbara called me the next day. I took a drive way up there and the experience was nothing short of wonderful. Knowledgeable, professional, helpful, patient and dedicated crew helped me to make my dream come true. I have my truck in less than a week!!....actually, 3 working days. I am still blown away but the service and the experience of Steve and the crew. I even got to meet the owner who is a gem of a person, great man!! I recommend anyone looking for a Ford truck to take the drive and experience service at its optimum best!!

10.2021

Rich

Lombard Ford is the best! And so is Dan!!! My mother in law has been going there since 1988! She referred me and I am so glad that she did! Dave and Dan are a powerhouse team! And Mike is also great! They made sure that I understood everything that was going on and being a first time dealership buyer this was so important to me. They made sure I understood every step and were very helpful with any questions that I did have! I was skeptical being a first time buyer and was amazed at the service and the humanity that I received there! 10/10 would definitely recommend :)

10.2021

Juan

My experience with Lombard Ford was extraordinary. The website and online information are accurate and well organized. As a result, it is easy to shop for cars only and find a car that fits one's needs. In addition, it was straightforward to set up an appointment for a test drive. Our sales consultant Mark Jones was fantastic. He explained everything my wife and I needed to know regarding the car we were interested in detail. He is friendly and very knowledgeable. He was transparent when describing the features he thought were important when buying a vehicle. The finance manager Mike Mans was phenomenal. He is exceptionally polite and trustworthy. The level of detail of his explanations was outstanding. He went above and beyond when discussing the multiple financing options available. He puts his clients first at all times. He was genuinely interested in understanding our situation and made enormous efforts to get the best deal for us. He will not give up on you. The buying process was smooth. Mark showed us the car in detail and gave us a tutorial on everything we needed to know about the vehicle. He took the time to help us connect our phones to the car, set up essential safety features and other essential aspects that helped us understand how to take advantage of all the available features. The car model we found in their dealership had all the features we were looking for for a price below the average for other Ford dealers. If you decide to buy a car from Lombard Ford, Mike will make sure you know every single detail in the contract, warranty, car maintenance and service, and much more. After we bought our car, the CEO Rob Lombard came to meet us. He was happy to know we had bought our vehicle and congratulated us. He expressed his gratitude for us choosing his dealership and offered help with anything we may need in the future. We had such a pleasant conversation. It made us even happier to have gotten our car from them. Lombard Ford is a true family, and they will make you feel welcomed and appreciated. I am highly impressed with how much they dedicate their time to provide the best experience to their customers. It has been the most outstanding business experience I have ever had. I highly recommend anyone considering buying a Ford vehicle to take the extra time to drive to Barkhamsted, Connecticut, and get to know this wonderful place.

10.2021

Dave

Good face to face experience, happy with the car now, required much more additional investment than expected for the amount of money paid. Will not be a repeat buyer. Update: 10/11/2020 Put 2,500 miles on this car (Total of 12K), car making a throbbing sound on the highway,, thought it was a front bearing. Turns out the issue was not bearings, but after Ford had the car for a week, they discovered the issue was 3 of the 4 tires had a flat spot. So add another $1,200.

10.2020

Joseph

I purchase a Certified 2017 Ford Mustang GT Convertible from Lombard Ford. They had the largest inventory of Mustangs I have ever seen. I made my choice on their website than spoke to salesman Steve Weir. Steve was friendly and professional, a pleasure to deal with, answered all my questions and always replied to my emails. I drove 1 1/2 hours to Lombard Ford and I was blown away. No tricks, no gimmicks, and no pressure. The factory Mustangs were pristine, my grabber blue GT had only 4800 miles and was loaded. I saved $12,000 over new. Then Lombard agreed to store the vehicle for me until winter was over. They also installed a performance exhaust for me before I took delivery. If you are looking for a Ford, especially a Mustang take the drive to Lombard. The Best dealership I have ever dealt with and this is my 5th Ford.

10.2018

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Opening Hours:

Closed Now
  • Monday 9:00 AM - 7:00 PM
  • Tuesday 9:00 AM - 7:00 PM
  • Wednesday 9:00 AM - 7:00 PM
  • Thursday 9:00 AM - 7:00 PM
  • Friday 9:00 AM - 6:00 PM
  • Saturday 9:00 AM - 5:00 PM
  • Sunday Closed

Ratings:

  • google logo
    4.5
    Total votes: 161
    Votes distribution:
    1: 14
    2: 5
    3: 3
    4: 5
    5: 134

Location/Contacts:

Popular Hours:

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Place last updated at: 24-10-2022 22:45:29