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FedEx Ship Center in Washington (1501 Eckington Pl NE, DC 20002)
About:
Visit FedEx Ship Center in Washington, DC when you need packing supplies, boxes, FedEx Express and FedEx Ground shipping services. You can also have your FedEx Express shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx Ground offers cost-effective ground shipping with guaranteed transit times. With FedEx Ground, you'll get industry-leading ground shipping services that are faster to more locations than UPS Ground.
FedEx Ship Center is located in Washington (District of Columbia state) on the street of 1501 Eckington Pl NE. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18004633339. You can get more information from their website: https://local.fedex.com/en-us/dc/washington/wasa?cmp=LOC-1001545-3-2-971-1110000-US-US-EN-GPLDROPOFFBOXES. The coordinates that you can use in navigation applications to get to find FedEx Ship Center quickly are 38.909919, -77.003959. Scroll down to find out opening hours, reviews and other important information about FedEx Ship Center.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
Service options
- Delivery
Unavailable amenities
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Sandra
Worst customer service both by phone and at this location. Not only did FedEx not properly clear an international package, which is a national security issue, it sat for days on the shelf at the facility and only when I tried to pick it up in person did they realize the problem and said they could not give me my package and, worse, would possibly need to send it back to Memphis to get cleared!!! Just gross negligence, lack of customer service or basic knowledge or understanding about how this could be resolved. Both extremely frustrating and terrifying at the lack of professionalism and basic understanding of this issue displayed by all employees. Holly failed as a front desk worker and the manager Orlando failed as a “manager” to follow up on how to address this issue.
07.2022Oliver
Rude staff refused to release my package after proving that I was a rep for my company and specifically there to get it. Had to have my boss and his boss come to pick it up, wasted most of my day to be disrespected while the horrible people behind the counter went on a power trip. Even the manager was extremely disrespectful and talked down to me like I was stupid. I’m cancelling payment on my credit card as well since I paid for 2 day and it was late. Horrible horrible people
07.2022daniel
I ordered a Nectar mattress and the tracking info was not correct and when it was finally delivered it was dropped at the bottom of my steps and I received no doorbell ring, knock, phone call, or text message, despite signing up for alerts. Fortunately I saw the package on my steps shortly after it was dropped off. I had just received the Nectar bedding from UPS and they rang the door bell to inform me of the delivery.
07.2022Jasmine
Needs more reps at the front to help get customers in and out faster been waiting over 30 mins just for pick up
07.2022Sandra
Worst customer service both by phone and at this location. Not only did FedEx not properly clear an international package, which is a national security issue, it sat for days on the shelf at the facility and only when I tried to pick it up in person did they realize the problem and said they could not give me my package and, worse, would possibly need to send it back to Memphis to get cleared!!! Just gross negligence, lack of customer service or basic knowledge or understanding about how this could be resolved. Both extremely frustrating and terrifying at the lack of professionalism and basic understanding of this issue displayed by all employees. Holly failed as a front desk worker and the manager Orlando failed as a “manager” to follow up on how to address this issue.
07.2022Oliver
Rude staff refused to release my package after proving that I was a rep for my company and specifically there to get it. Had to have my boss and his boss come to pick it up, wasted most of my day to be disrespected while the horrible people behind the counter went on a power trip. Even the manager was extremely disrespectful and talked down to me like I was stupid. I’m cancelling payment on my credit card as well since I paid for 2 day and it was late. Horrible horrible people
07.2022daniel
I ordered a Nectar mattress and the tracking info was not correct and when it was finally delivered it was dropped at the bottom of my steps and I received no doorbell ring, knock, phone call, or text message, despite signing up for alerts. Fortunately I saw the package on my steps shortly after it was dropped off. I had just received the Nectar bedding from UPS and they rang the door bell to inform me of the delivery.
07.2022Jasmine
Needs more reps at the front to help get customers in and out faster been waiting over 30 mins just for pick up
07.2022Sandra
Worst customer service both by phone and at this location. Not only did FedEx not properly clear an international package, which is a national security issue, it sat for days on the shelf at the facility and only when I tried to pick it up in person did they realize the problem and said they could not give me my package and, worse, would possibly need to send it back to Memphis to get cleared!!! Just gross negligence, lack of customer service or basic knowledge or understanding about how this could be resolved. Both extremely frustrating and terrifying at the lack of professionalism and basic understanding of this issue displayed by all employees. Holly failed as a front desk worker and the manager Orlando failed as a “manager” to follow up on how to address this issue.
07.2022Oliver
Rude staff refused to release my package after proving that I was a rep for my company and specifically there to get it. Had to have my boss and his boss come to pick it up, wasted most of my day to be disrespected while the horrible people behind the counter went on a power trip. Even the manager was extremely disrespectful and talked down to me like I was stupid. I’m cancelling payment on my credit card as well since I paid for 2 day and it was late. Horrible horrible people
07.2022daniel
I ordered a Nectar mattress and the tracking info was not correct and when it was finally delivered it was dropped at the bottom of my steps and I received no doorbell ring, knock, phone call, or text message, despite signing up for alerts. Fortunately I saw the package on my steps shortly after it was dropped off. I had just received the Nectar bedding from UPS and they rang the door bell to inform me of the delivery.
07.2022Jasmine
Needs more reps at the front to help get customers in and out faster been waiting over 30 mins just for pick up
07.2022Priteshkumar
Doesn’t have location number only cooperate number, and very poor customer service, reps are moving slow and package was in back but lazy to move and said it’s at another location where I can’t go pick up, it has to be delivered.
04.2022Lili
Great service. I was in and out in less than 5 minutes when picking up a package.
04.2022Priteshkumar
Doesn’t have location number only cooperate number, and very poor customer service, reps are moving slow and package was in back but lazy to move and said it’s at another location where I can’t go pick up, it has to be delivered.
04.2022Lili
Great service. I was in and out in less than 5 minutes when picking up a package.
04.2022Priteshkumar
Doesn’t have location number only cooperate number, and very poor customer service, reps are moving slow and package was in back but lazy to move and said it’s at another location where I can’t go pick up, it has to be delivered.
04.2022Lili
Great service. I was in and out in less than 5 minutes when picking up a package.
04.2022gerald
Horrible service and they think they can tell you bogus information to move you along. I do not like going to this location because of the bad, bad, bad customer service. FedEx has fallen off a lot.
03.2022gerald
Horrible service and they think they can tell you bogus information to move you along. I do not like going to this location because of the bad, bad, bad customer service. FedEx has fallen off a lot.
03.2022gerald
Horrible service and they think they can tell you bogus information to move you along. I do not like going to this location because of the bad, bad, bad customer service. FedEx has fallen off a lot.
03.2022Jessica
I had to pick a package up here after they weren’t able to leave it at my home. The entrance is on Eckington (sp) so don’t turn left on Harry Thomas Way because that’s a service entrance. But the guard there was very nice and redirected me. You’ll need your ID to get into the parking lot because there is a guard at the main entrance screening entry. Once in the parking area, you can go to the left where the customer parking area is. Then when in the store, the attendant was very kind and helpful. It took no time to get my package. I was worried it wouldn’t be there yet, but it was.
01.2022Jessica
I had to pick a package up here after they weren’t able to leave it at my home. The entrance is on Eckington (sp) so don’t turn left on Harry Thomas Way because that’s a service entrance. But the guard there was very nice and redirected me. You’ll need your ID to get into the parking lot because there is a guard at the main entrance screening entry. Once in the parking area, you can go to the left where the customer parking area is. Then when in the store, the attendant was very kind and helpful. It took no time to get my package. I was worried it wouldn’t be there yet, but it was.
01.2022Jessica
I had to pick a package up here after they weren’t able to leave it at my home. The entrance is on Eckington (sp) so don’t turn left on Harry Thomas Way because that’s a service entrance. But the guard there was very nice and redirected me. You’ll need your ID to get into the parking lot because there is a guard at the main entrance screening entry. Once in the parking area, you can go to the left where the customer parking area is. Then when in the store, the attendant was very kind and helpful. It took no time to get my package. I was worried it wouldn’t be there yet, but it was.
01.2022Corey
This is the worst experience I have ever had trying to get a package, the App doesn't work properly, it told me my package was delayed but then I got a message that said delivery was attempted. they also said I could pick it up between 6-8:30 at the ship center however I wait for 2 hours in that time frame for 3 days and its never there! if I could give 0 stars I gladly would. this place all of FedEx and its employees deserve 1$ an hour.
12.2021Queen
Fed Ex is the worst!! They don’t care about their customers. I don’t understand why they are still being used as carriers. Last week and this week waited around for them to deliver my package and received a door tag saying that they attempted to deliver. They don’t knock on the door to notify you that they are outside. This is unacceptable!!! Then you can’t reach a manager directly. So now I have to drive to the location to speak with someone SMH!! KNOCK SO WE WILL KNOW YOU ARE THERE FED EX!!! THE ONLY DELIVERY SERVICE IVE HAD THIS PROBLEM WITH!!!!
12.2021Corey
This is the worst experience I have ever had trying to get a package, the App doesn't work properly, it told me my package was delayed but then I got a message that said delivery was attempted. they also said I could pick it up between 6-8:30 at the ship center however I wait for 2 hours in that time frame for 3 days and its never there! if I could give 0 stars I gladly would. this place all of FedEx and its employees deserve 1$ an hour.
12.2021Queen
Fed Ex is the worst!! They don’t care about their customers. I don’t understand why they are still being used as carriers. Last week and this week waited around for them to deliver my package and received a door tag saying that they attempted to deliver. They don’t knock on the door to notify you that they are outside. This is unacceptable!!! Then you can’t reach a manager directly. So now I have to drive to the location to speak with someone SMH!! KNOCK SO WE WILL KNOW YOU ARE THERE FED EX!!! THE ONLY DELIVERY SERVICE IVE HAD THIS PROBLEM WITH!!!!
12.2021Corey
This is the worst experience I have ever had trying to get a package, the App doesn't work properly, it told me my package was delayed but then I got a message that said delivery was attempted. they also said I could pick it up between 6-8:30 at the ship center however I wait for 2 hours in that time frame for 3 days and its never there! if I could give 0 stars I gladly would. this place all of FedEx and its employees deserve 1$ an hour.
12.2021Queen
Fed Ex is the worst!! They don’t care about their customers. I don’t understand why they are still being used as carriers. Last week and this week waited around for them to deliver my package and received a door tag saying that they attempted to deliver. They don’t knock on the door to notify you that they are outside. This is unacceptable!!! Then you can’t reach a manager directly. So now I have to drive to the location to speak with someone SMH!! KNOCK SO WE WILL KNOW YOU ARE THERE FED EX!!! THE ONLY DELIVERY SERVICE IVE HAD THIS PROBLEM WITH!!!!
12.2021