lumber store
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Thomas Lumber Co in Orlando (231 W Gore St, FL 32806)
About:
Long-standing store selling flooring, doors, decking & other wood products plus related accessories.
Thomas Lumber Co is located in Orlando (Florida state) on the street of 231 W Gore St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1407-841-1250. You can get more information from their website: http://thomaslumber.com/. The coordinates that you can use in navigation applications to get to find Thomas Lumber Co quickly are 28.531587, -81.382140. Scroll down to find out opening hours, reviews and other important information about Thomas Lumber Co.
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Available amenities
Planning
- Quick visit
Accessibility
- Wheelchair-accessible car park
Service options
- Delivery
- In-store pickup
- In-store shopping
Carlos
A highlight of a bad customer service, that arrogant know it all attitude that before you finish talking or formulating your question they are already refusing to answer, they don’t want to help you if you don’t know exactly what you want and they not there to talk details or specs of their products.
07.2022Ariel
This place was amazing!! I had been looking for special size doors for over a month and no matter where I went either no one had them or online was super expense to have them ordered. I decided to try Thomas Lumber as a last resort and when I went in the woman at the desk was super friendly and was able to help me immediately! She helped order the doors and was able to let me know they would arrive the next day!!! This was the best experience I have had in a long time when it comes to special orders! Thank you Thomas Lumber!!
05.2022Sheriza
INSPECT YOUR LUMBER ORDER - POOR EXCHANGE POLICY This was our 1st experience using Thomas Lumber yard. Our contractor highly recommended them instead of the big box store. We received our lumber order on December 7th, just before the holidays. Upon inspection, over 50% of the lumber was unusable. It wouldn’t have been a problem if it were only a few bad pieces but we received lumber pieces with bows, warped twists, humps, bends, huge knots, missing edges, etc. As you can see in one of the images, there's a huge knot in the lumber. We called Thomas and asked them to exchange the bad lumber with just good, straight, and true lumber. Deanna(owner) declined our request because we inspected the order after their 6 day policy. We planned to order additional lumber for other projects; however, we will stick to other lumberyards and perhaps the BIG box stores that has a better exchange/return policy.
03.2022Christopher
This was my first visit to Thomas Lumber Company. Everything went smooth enough although the prices have skyrocketed, just like everything else has. I went to get 8 (4' x 8') sheets of 5/8" thk. fire rated plywood and it cost nearly $700 total.
02.2022Gordy
Ive been a general contractor for more than thirty years. As a young man, I worked with Sam, Gaydens dad. Eventually, Gayden took over. During that time, a long time ago, Deanna was hired as a salesperson. She was my salesperson for many years. She was absolutely a super star from the start. As time passed, Gayden moved on better things in an early retirement… leaving the business in great hands with Deanna. I have always had excellent service, very personalized and on a timely schedule with deliveries. Their prices are good, inventory is great… highly recommend Thomas Lumber for all your projects.
12.2021Jeffrey
Horrible customer service. Delivered faulty damaged french doors and framing, not up to standard. After repairing they just showed up at my home and wanted to drop off materials on my front porch. No scheduling or anything. They just showed up. After indicating that this was unacceptable as we needed it scheduled for our designer the opportunity to inspect the products they refused and insisted that we could either let them drop it off wherever, or they would just take it back and refund. Mind you, this was a custom piece that took 4 weeks to have manufactured and delivered. What a piece of work of a company.
11.2021Char
Second time here with the first time receiving excellence top notch friendly service. Sales woman Sean M is an obnoxious, absolutely the rudest fast talking, unknowledgable, and most unprofessional person ever. Request another salesperson as she is not worth the headache. The stockmen redeemed Thomas Lumber, otherwise I would never go back. If so with that treatment, I would request another salesperson.
11.2021Steven
Cool place with lots of variety in species of lumber. If you're looking for a piece of lumber other than your typical #1 and #2 pine (which they do carry, by the way). Cedar, oak, ash, cherry, mahogany, etc......... Even special order items are handled quickly and efficiently. Highly recommend for that person looking for something special and something beautiful off the beaten path.
11.2021Jessica
They were very friendly and helpful. I had a great experience my first time there. Here's what we built with he lumber we got from Thomas' before and after staining.
11.2020Ed
Anything you buy there they can cut on site for a $20 charge… They're great this way I didn't have to hire a handyman to cut it… And I didn't have to rent any tools to do it… No fuss no muss! Very friendly guys too.
11.2017