Budget Truck Rental in Tallahassee (1414 S Monroe St, FL 32301)

1.8 (30 reviews)

About:

Budget Truck Rental Tallahassee operates a leading truck rental company in the US, serving both the consumer and light commercial sectors. We operate 2,000 locations throughout the US.


Budget Truck Rental is located in Tallahassee (Florida state) on the street of 1414 S Monroe St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18509150600. You can get more information from their website: https://www.budgettruck.com/locations/fl/tallahassee/323013. The coordinates that you can use in navigation applications to get to find Budget Truck Rental quickly are 30.429775, -84.280965. Scroll down to find out opening hours, reviews and other important information about Budget Truck Rental.

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  • Wheelchair-accessible entrance

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Reviews about Budget Truck Rental - 30

Parker

On July 7, 2022, I reserved a moving truck for July 30. On July 29, the day before, I got a call cancelling the reservation. Would be 1 star, but at least they notified me. Not sure if this is an issue with corporate or the location.

08.2022

Parker

On July 7, 2022, I reserved a moving truck for July 30. On July 29, the day before, I got a call cancelling the reservation. Would be 1 star, but at least they notified me. Not sure if this is an issue with corporate or the location.

08.2022

Parker

On July 7, 2022, I reserved a moving truck for July 30. On July 29, the day before, I got a call cancelling the reservation. Would be 1 star, but at least they notified me. Not sure if this is an issue with corporate or the location.

08.2022

Theodis

Horrible customer service! So I recently had a reservation for a 12’ moving truck. After I paid for the reservation and the truck was presented to me, the bumper was hanging off and had graffiti on it. Kyle told me that the truck had been service and was in good/decent condition for my move to Orlando. Once the truck was loaded and I begin my trip to Orlando the truck began to start smoking, radiator pipe burst and it broke down in the middle of interstate. After calling the Florida Highway Patrol and budget customer service it took them almost 3 hours to contact with a next step. The next step was for them to send out a mechanic that never showed up. Then eventually they towed the budget truck after 3 more hours to my destination. I lost over $400 that I paid for movers to unload in Orlando because I was well over 6 hours late after my scheduled time. I called customer service once again and asked for a refund for the inconvenience. They stated that I will receive a full refund but the refund was never process. I will not book with them ever again.

08.2021

Meg

This place is absolutely the worst. There's no point in making a reservation because they don't honor them. We made a reservation weeks ago for a 12 foot moving truck for our move from Tallahassee to Silver Spring, MD. We've rented from here before so we know the drill. We called before driving down to the location to make sure the truck we reserved would actually be there and available when we showed up. They informed us that it would not be. They had a 16 foot truck with 2.5 foot higher clearance ready for us. We tried to be flexible, but apparently they would not have a 12 foot truck available tomorrow either and they informed us that there were no 12 foot trucks available within a 200 mile radius of Tallahassee. So the 16 foot truck will not fit into the apartment complex's garage that we are moving to. Now we not only have a 14 hour drive ahead of us, but when we get there, we'll have the amazing opportunity to find a place to park a 16 foot truck in a city! We called Customer Service, they transferred us to Truck Rentals who promptly transferred us back to Customer Service who did absolutely nothing except to assure us that "it's a mid-size truck, it's not that big of a deal." This company is very poorly run. I would not recommend renting from them.

08.2021

Sheena

Ruined our move. The price went from 80$ to 214$ because i was using my card to pay instead of my husband using his card. 😒 don’t waste your time booking with this company. Go to uhaul ☺️

08.2021

Devin

The staff here was so incredibly kind & helpful when returning my moving truck. I know I might’ve lucked out with a great agent but, would definitely use them again!

08.2021

Theodis

Horrible customer service! So I recently had a reservation for a 12’ moving truck. After I paid for the reservation and the truck was presented to me, the bumper was hanging off and had graffiti on it. Kyle told me that the truck had been service and was in good/decent condition for my move to Orlando. Once the truck was loaded and I begin my trip to Orlando the truck began to start smoking, radiator pipe burst and it broke down in the middle of interstate. After calling the Florida Highway Patrol and budget customer service it took them almost 3 hours to contact with a next step. The next step was for them to send out a mechanic that never showed up. Then eventually they towed the budget truck after 3 more hours to my destination. I lost over $400 that I paid for movers to unload in Orlando because I was well over 6 hours late after my scheduled time. I called customer service once again and asked for a refund for the inconvenience. They stated that I will receive a full refund but the refund was never process. I will not book with them ever again.

08.2021

Meg

This place is absolutely the worst. There's no point in making a reservation because they don't honor them. We made a reservation weeks ago for a 12 foot moving truck for our move from Tallahassee to Silver Spring, MD. We've rented from here before so we know the drill. We called before driving down to the location to make sure the truck we reserved would actually be there and available when we showed up. They informed us that it would not be. They had a 16 foot truck with 2.5 foot higher clearance ready for us. We tried to be flexible, but apparently they would not have a 12 foot truck available tomorrow either and they informed us that there were no 12 foot trucks available within a 200 mile radius of Tallahassee. So the 16 foot truck will not fit into the apartment complex's garage that we are moving to. Now we not only have a 14 hour drive ahead of us, but when we get there, we'll have the amazing opportunity to find a place to park a 16 foot truck in a city! We called Customer Service, they transferred us to Truck Rentals who promptly transferred us back to Customer Service who did absolutely nothing except to assure us that "it's a mid-size truck, it's not that big of a deal." This company is very poorly run. I would not recommend renting from them.

08.2021

Sheena

Ruined our move. The price went from 80$ to 214$ because i was using my card to pay instead of my husband using his card. 😒 don’t waste your time booking with this company. Go to uhaul ☺️

08.2021

Theodis

Horrible customer service! So I recently had a reservation for a 12’ moving truck. After I paid for the reservation and the truck was presented to me, the bumper was hanging off and had graffiti on it. Kyle told me that the truck had been service and was in good/decent condition for my move to Orlando. Once the truck was loaded and I begin my trip to Orlando the truck began to start smoking, radiator pipe burst and it broke down in the middle of interstate. After calling the Florida Highway Patrol and budget customer service it took them almost 3 hours to contact with a next step. The next step was for them to send out a mechanic that never showed up. Then eventually they towed the budget truck after 3 more hours to my destination. I lost over $400 that I paid for movers to unload in Orlando because I was well over 6 hours late after my scheduled time. I called customer service once again and asked for a refund for the inconvenience. They stated that I will receive a full refund but the refund was never process. I will not book with them ever again.

08.2021

Meg

This place is absolutely the worst. There's no point in making a reservation because they don't honor them. We made a reservation weeks ago for a 12 foot moving truck for our move from Tallahassee to Silver Spring, MD. We've rented from here before so we know the drill. We called before driving down to the location to make sure the truck we reserved would actually be there and available when we showed up. They informed us that it would not be. They had a 16 foot truck with 2.5 foot higher clearance ready for us. We tried to be flexible, but apparently they would not have a 12 foot truck available tomorrow either and they informed us that there were no 12 foot trucks available within a 200 mile radius of Tallahassee. So the 16 foot truck will not fit into the apartment complex's garage that we are moving to. Now we not only have a 14 hour drive ahead of us, but when we get there, we'll have the amazing opportunity to find a place to park a 16 foot truck in a city! We called Customer Service, they transferred us to Truck Rentals who promptly transferred us back to Customer Service who did absolutely nothing except to assure us that "it's a mid-size truck, it's not that big of a deal." This company is very poorly run. I would not recommend renting from them.

08.2021

Devin

The staff here was so incredibly kind & helpful when returning my moving truck. I know I might’ve lucked out with a great agent but, would definitely use them again!

08.2021

Sheena

Ruined our move. The price went from 80$ to 214$ because i was using my card to pay instead of my husband using his card. 😒 don’t waste your time booking with this company. Go to uhaul ☺️

08.2021

Devin

The staff here was so incredibly kind & helpful when returning my moving truck. I know I might’ve lucked out with a great agent but, would definitely use them again!

08.2021

Torin

Staff were entirely ambivalent and unhelpful. booked a truck two weeks in advance and wasn't available the day of. rather than notifying us as soon as the truck was overdue for return They waited until twenty minutes before we were set to pick it up. after that they refused to rent us two smaller vehicles and had obviously double booked their rentals either accidentally or intentionally and refused to take responsibility. After talking to customer service they told us that the manager who we spoke to told them that we were notified five days before rather than twenty minutes before. the staff outright lied to us and their superiors in the company. Do not rent vehicles from this location if you intend to maintain a moving schedule. We ended up renting elsewhere and lost half a day trying to find last minute replacements.

08.2020

Samantha

Moving with Budget Truck was one of the worst experience I have ever encountered. I had a reservation at 9 am and upon arrival I was told that they did not have a truck ready for me and I ended up waiting 2 hours for a truck. This put me behind schedule for my CROSS COUNTRY move. I called customer service for some sort of refund and all they could offer me was $30 for inconvenience. I will never recommend Budget Truck to anyone and would discourage any future movers from using their services.

08.2020

Torin

Staff were entirely ambivalent and unhelpful. booked a truck two weeks in advance and wasn't available the day of. rather than notifying us as soon as the truck was overdue for return They waited until twenty minutes before we were set to pick it up. after that they refused to rent us two smaller vehicles and had obviously double booked their rentals either accidentally or intentionally and refused to take responsibility. After talking to customer service they told us that the manager who we spoke to told them that we were notified five days before rather than twenty minutes before. the staff outright lied to us and their superiors in the company. Do not rent vehicles from this location if you intend to maintain a moving schedule. We ended up renting elsewhere and lost half a day trying to find last minute replacements.

08.2020

Samantha

Moving with Budget Truck was one of the worst experience I have ever encountered. I had a reservation at 9 am and upon arrival I was told that they did not have a truck ready for me and I ended up waiting 2 hours for a truck. This put me behind schedule for my CROSS COUNTRY move. I called customer service for some sort of refund and all they could offer me was $30 for inconvenience. I will never recommend Budget Truck to anyone and would discourage any future movers from using their services.

08.2020

Torin

Staff were entirely ambivalent and unhelpful. booked a truck two weeks in advance and wasn't available the day of. rather than notifying us as soon as the truck was overdue for return They waited until twenty minutes before we were set to pick it up. after that they refused to rent us two smaller vehicles and had obviously double booked their rentals either accidentally or intentionally and refused to take responsibility. After talking to customer service they told us that the manager who we spoke to told them that we were notified five days before rather than twenty minutes before. the staff outright lied to us and their superiors in the company. Do not rent vehicles from this location if you intend to maintain a moving schedule. We ended up renting elsewhere and lost half a day trying to find last minute replacements.

08.2020

Samantha

Moving with Budget Truck was one of the worst experience I have ever encountered. I had a reservation at 9 am and upon arrival I was told that they did not have a truck ready for me and I ended up waiting 2 hours for a truck. This put me behind schedule for my CROSS COUNTRY move. I called customer service for some sort of refund and all they could offer me was $30 for inconvenience. I will never recommend Budget Truck to anyone and would discourage any future movers from using their services.

08.2020

Ryan

This place linked my debit card to another persons account and they charged me 53 dollars for ez pass in NJ when I didnt leave tally ???? Then when I tried to get it resolved I talked to 22 ppl on 800 numbers...and still have to wait 5 days 2 even find out if I get my money back.... budget does bad business....

08.2018

Ryan

This place linked my debit card to another persons account and they charged me 53 dollars for ez pass in NJ when I didnt leave tally ???? Then when I tried to get it resolved I talked to 22 ppl on 800 numbers...and still have to wait 5 days 2 even find out if I get my money back.... budget does bad business....

08.2018

Ryan

This place linked my debit card to another persons account and they charged me 53 dollars for ez pass in NJ when I didnt leave tally ???? Then when I tried to get it resolved I talked to 22 ppl on 800 numbers...and still have to wait 5 days 2 even find out if I get my money back.... budget does bad business....

08.2018

Nancy

If you think you'll save money going with Budget, think again. I was charged over $90 for renting medium sized moving truck for a day. Returned it on time without a scratch. When I asked to look at the contract to see why the cost was so high, they could not find it and hung up on me without giving me a chance to talk to a manager. Please go with U-Haul, they won't screw a poor student over.

08.2015

Nancy

If you think you'll save money going with Budget, think again. I was charged over $90 for renting medium sized moving truck for a day. Returned it on time without a scratch. When I asked to look at the contract to see why the cost was so high, they could not find it and hung up on me without giving me a chance to talk to a manager. Please go with U-Haul, they won't screw a poor student over.

08.2015

Nancy

If you think you'll save money going with Budget, think again. I was charged over $90 for renting medium sized moving truck for a day. Returned it on time without a scratch. When I asked to look at the contract to see why the cost was so high, they could not find it and hung up on me without giving me a chance to talk to a manager. Please go with U-Haul, they won't screw a poor student over.

08.2015

Cathy

First experience with Budget wasn't good, had to wait for the car. However, the staff was friendly and the car we got was excellent and at a good price. Last month we rented from them again and the car was ready on time and we had no complaints. Our next rental will be with Budget.

08.2014

Cathy

First experience with Budget wasn't good, had to wait for the car. However, the staff was friendly and the car we got was excellent and at a good price. Last month we rented from them again and the car was ready on time and we had no complaints. Our next rental will be with Budget.

08.2014

Cathy

First experience with Budget wasn't good, had to wait for the car. However, the staff was friendly and the car we got was excellent and at a good price. Last month we rented from them again and the car was ready on time and we had no complaints. Our next rental will be with Budget.

08.2014

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Opening Hours:

Now Open
  • Monday 7:00 AM - 6:00 PM
  • Tuesday 7:00 AM - 6:00 PM
  • Wednesday 7:00 AM - 6:00 PM
  • Thursday 7:00 AM - 6:00 PM
  • Friday 7:00 AM - 6:00 PM
  • Saturday 8:00 AM - 1:00 PM
  • Sunday 9:00 AM - 12:00 PM

Ratings:

  • google logo
    2.6
    Total votes: 22
    Votes distribution:
    1: 11
    2: 2
    3: 0
    4: 2
    5: 7

Location/Contacts:

Network:

  • This place is part of the Budget Truck Rental. This chain has places in other locations.
Place last updated at: 03-09-2022 18:01:19