cell phone store
Closed Now
AT&T Store in Dunwoody (4516 Chamblee Dunwoody Rd Suite 21, GA 30338)
About:
Retailer providing wireless plans & a range of phones, devices & accessories.
AT&T Store is located in Dunwoody (Georgia state) on the street of 4516 Chamblee Dunwoody Rd Suite 21. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1678-398-4209. You can get more information from their website: https://www.att.com/stores/georgia/dunwoody/123813?source=E-g2s10000000000X&wtExtndSource=stores. The coordinates that you can use in navigation applications to get to find AT&T Store quickly are 33.922742, -84.314895. Scroll down to find out opening hours, reviews and other important information about AT&T Store.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Boris
The best takeaway from this store is Josh’s customer service: clear, transparent and complete. Josh made us feel that he had all the time of the world to take care of us as his customers. This is something that will keep us returning to this store for as long as there’s someone like Josh helping us to get the best deals!
10.2022Yeimi
Josh, the manager, was excellent. He was kind and helpful over the phone. Was quick to fix the problem while in store. Offered to stay late if I couldn’t make it on time too. He was a pleasure to work with. I would recommend this location and Josh all day every day.
10.2022Bojan
Horrible experience and customer service. They don't know what they are doing and completely messed up my att account. I went to the store to get a new iPhone and transfer my old prepaid number to postpaid. I asked the associate if it was possible to keep my old number, and he confirmed it was. During the transfer, he had an issue, could not perform the transfer, and opened a new line for me. Then he told me to go home and call ATT customer service, and they will migrate the numbers. I called ATT, and it was impossible to transfer the numbers over the phone; they told me the store should not open a new line and advised me to go back to the store and either get them to migrate or return the new phone to the store. I went back, and they confirmed they cannot migrate the numbers and charged me a $55 restocking fee for returning the phone. I spent 5 hrs going back and forth and talking to the customer service and lost $55. It looks like the only corporate store can do the migration and this guy at the store should know this. Now i have to go to the corporate store and deal with the cancelation of this new line and start from scratch. Horrible experience and do not recommend this store.
09.2022Melinda
My clumsy self accidentally shattered the back of my phone, including the camera and the glass backing, so I took it to this AT&T to see if I could either fix it, replace it, etc. Enter Josh, he helped me right away. He walked me through my options. He was super knowledgeable, personable, and articulate. I ended up getting a new phone and also a slight reduction on my monthly bill. This is why I am giving this store 5 stars! Awesome customer service! Thank you!!!
08.2022Antonio
I paid my bill today and jasmine did a great job helping me understand my bill. I have never had best experience with another associate until I interacted with her . She has best customer service skills and experience and she should get a raise.
08.2022JR
Valyncia was amazing. The Apple store was very unhelpful. But Valyncia went above and beyond to make sure my son’s phone was working. We are so thankful for her.!!!
08.2022Trying
Went in today to get a phone line added, was aided by Chanel! She was super pleasant and then midway we ran discover I could save some money by just getting a sim replacement. Josh was on deck to help Chanel as we were setting up a new account for a my internet at my new house! Jasmine was another Co worker that just chimed with a casual conversation thus displaying that they have great teamwork and the entire staff was friendly and accommodating!
07.2022Sage
Horrible experience ! Whole time I was in the store, the manager Joshua was talking about another employee , saying how she doesn't listen to him and how she should be fired, he said she should be more subservient to him and that he wants another employee hired instead It was very unprofessional to discuss with customers in store and I ended up leaving the store with no phone because of all the commotion over an employee that wasn't even in store at the time . He spoke so bad about the employee that I didn't even get my business handled. Too much distraction going on. Very unprofessional and a waste of my time .
07.2022C
I had such a great experience at this store. I came with my spouse to explore a family plan and left with so much more. Chanel was the clerk helping us and she was awesome!! She made sure we got a huge bank for our buck and was patient every step of the way. If you come to the store, be sure to ask for her!
06.2022B.
My experience today was a great one. Chanel made the process of switching my phone, plan and adding a line nice and smooth. She answered all of my girlfriend and I’s questions and her customer service was top notch. Make sure you ask for her whenever you come in!
06.2022