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CVS in Monroe (312 S Broad St, GA 30655)
About:
Drugstore chain selling a variety of beauty & health products, plus some grocery & household items.
CVS is located in Monroe (Georgia state) on the street of 312 S Broad St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1770-267-8412. You can get more information from their website: https://www.cvs.com/store-locator/monroe-ga-pharmacies/312-so-broad-street-monroe-ga-30655/storeid=3777?WT.mc_id=LS_GOOGLE_FS_3777. The coordinates that you can use in navigation applications to get to find CVS quickly are 33.791246, -83.713070. Scroll down to find out opening hours, reviews and other important information about CVS.
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Available amenities
Payments
- Debit cards
Planning
- Quick visit
Offerings
- Passport photos
Accessibility
- Wheelchair-accessible lift
- Wheelchair-accessible car park
Service options
- amenities.service_options.has_video_visits
- Delivery
- Drive-through
- In-store pickup
- In-store shopping
Kay
Giving a 2 because it takes far TOO long to get thru the drive-thru.
10.2022That
Most of the time it can be somewhat difficult to find what you are looking for. Check out is quite easy though. The store also doesn't look the cleanest sometimes.
07.2022Owen
I just went through the drive-thru. The woman at the window must move in slow motion. When I FINALLY made it to the window she took my debt card and turned her back for about 10 minutes. The entire time she just stood there. I finally asked if there were a problem and she turned and rudely said “I’m running your card now sir”. “It’s an old system and it takes a minute”. Really? I’ve gone through that drive-thru many many times and it has NEVER been slow. EVER! Hateful, rude, and I have no idea what she was doing with my card all that time.
06.2022Tom
The pharmacy refuses to answer the dam phone! Been calling for three days only to stay on hold for 15 minutes or more. Fix the problem CVS because Walgreens is just across the street!
02.2022Frank
Switched from Walgreens because if insurance but this is the worst store of pharmacy I had ever been to . I drive another 15 miles to keep from having to deal with them. They are rude, could care less about the customer and their need for meds. Act like they hate you and there job.
01.2022Renee
Worst pharmacy in Monroe. I’ve had to suffer using this pharmacy for years because all other pharmacies were out of network until this year because I changed my insurance. The pharmacist is lazy. For one of my prescriptions (after my insurance changed) (this started in January) they charged me full price (almost $100). I asked the pharmacy why, and was told that my medication was not covered. I was upset and beginning to regret my insurance change. The next month the same thing happened. I was resigned to the increased medication but realized that there was a small difference in the price I paid. So I contacted my insurance. I found out that my insurance automatically pays for 7 days of the medicine (which explained the price difference) but WILL cover the medicine if I get a prior approval, which the pharmacy should have started. My next month’s prescription was back to $10. The following month another prescription was rejected and when I asked why. I was told that my insurance only pays for 2 months of that medicine. I was already aware of this and told them that my insurance will pay but needs a prior authorization and could they please contact the insurance. I was told that they already did and it was denied. I refused to pick up my prescription and called my insurance which started the prior authorization immediately and I was able to pick up my medicine at the normal price. AGAIN. a few weeks later I needed my vitamin which is prescription strength. When I picked it up my cost, which is normally $2.58, was over $15. When I asked why. I was told that my insurance did not pay for vitamins that were over the counter. When I stated that my insurance paid for my prescription in January, she checked with the pharmacist again. I was again told that it was not covered. I took my business across the street to Walgreens and I’m sure you can guess. My prescription was $2.58. They still text me constantly asking if I want to refill my meds and I reply NO. Then I get another text stating that my prescription is ready. I have finally got my last prescription changed over and will never go there again. Another problem I have with them is with their photo service. I ordered pictures and picked them up promptly. I received calls and texts for 3 months reminding me to pick up my order. I had to go to the store to have them physically look for the pictures, which of course were not there, and made sure they updated their system yo stop the calls. This happened twice. CVS is awful.
10.2021Lissa
There’s no one ever at the front register, the pharmacists are rude as heck, it’s always messy and unstocked even after I call and ask if something is there. When I tried to ask an associate for what I was looking for, they ignored me. I saw 3 different people walking around without a mask on. There was no wipes or sanitiser by the carts and the sanitiser by the pharmacy was empty. When I mentioned it to the pharmacist, she rolled her eyes and told me it wasn’t her job. Just disgusting and disgraceful. Will be using Walgreens across the street. 0/5 stars
10.2021N
The absolute worst Pharmacy we have ever used! Time after time they are unreliable. We’ve lived all over the country and have always had great service with CVS. Today, I have been on hold for more than 20 minutes, simply trying to communicate with the pharmacy and ask they hold my child’s Rx until tomorrow. We’ve had other issues as well, this was finally the one that made me give a review. Enough is enough. Management don’t you care? Pharmacist don’t you care, after all you are the “Leader”? I suppose we will end up moving over to Walgreens. Now on hold for exactly 27:24.
10.2020Joe
This pharmacy is by far one of the slowest, worst CVS stores I have ever been to. Will drive out of my way to stay away from this one. Trying to get a status update and have been on hold for over 30 minutes. They also give conflicting information to try and get you to leave them alone (we don't know when the shipment is getting in or if it has the drug your kids need). What a mess...
10.2020John
While the location is quite convenient and the staff have been friendly to me, I have had to stop refilling my prescriptions here because they are almost never finished when I am told they will be. A few months ago, I used their system and set to pick up my prescriptions. I gave it a few extra hours because in the past they had been late. I showed up and they asked me if I could wait 20 minutes, because it wasn't ready, even though this was 3 hours after the supposed pickup time. I had to catch a flight and could not wait so I had to leave without my needed medication. I decided to give them another try today, as I want to give my business to businesses in Monroe rather than surrounding towns. Once again, despite showing up when I was told to, the prescription is not ready. When I ask why, they say they have been busy recently. Unfortunately, the problem goes deeper than this, because it has been the norm for them each time I refilled there over the past few years.
10.2019