cell phone store
Closed Now
Verizon in Thomasville (13915 US-19, GA 31792)
About:
Telecommunications store offering cell phones, wireless plans, accessories & more.
Verizon is located in Thomasville (Georgia state) on the street of 13915 US-19. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1800-880-1077. You can get more information from their website: https://www.verizon.com/stores/details/georgia/thomasville/thomasville-305336/?CMP=seo_b_x_vz_gbp_ot_2022_08_website. The coordinates that you can use in navigation applications to get to find Verizon quickly are 30.840116, -83.944784. Scroll down to find out opening hours, reviews and other important information about Verizon.
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Available amenities
Payments
- Cheques
- Debit cards
- NFC mobile payments
Accessibility
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Delivery same day
Walter
When looking to purchase a Samsung watch, I was informed that I was unable to try to demo product on nor would he open a box from the back...I didn't feel particularly welcomed by certain staff members. I will not patronize that particular store ever again!!
10.2022Bertha
Customer service was very helpful in clearing my phone of unnecessary apps that was using up my battery.
09.2022moses
Need help with phone issue’s the Verizon customer service help resolve my phone issues
08.2022F
I think we where assigned the new sales guy and he probably shouldn't have gone solo yet. Hence the phone we purchased took over 12hrs to fully charge out the box. Definitely a missed selling opportunity on his part to get me to spend more on a faster charging phone.
04.2022Lana
*Update - we switched to AT&T and have absolutely loved it. Great customer service as well as great service everywhere in town!* Two stars because Verizon has great service most places besides Thomasville. I find it astounding that I (and many others) have to drive out of town to be able to make a phone call. While I know that is not this specific branches doings, I think that our branch needs to make it right by getting another tower or doing what it takes to better our service here. When we have complained about our service, Verizon has told us to get a “service booster” for our homes. While it works at home, it does not help in town. If Verizon service doesn’t change soon, my husband and I plan to change to a different carrier.
04.2022herbert
Verizon is awesome. Been with them for 23 yrs. Been using this store for yrs now. Always great customer support and service. Sign in at entrance and chill out till they find you. Gives me a chance to walk around and check out stuff before hand. Thanks. I just picked up a new hotspot device it works great.
02.2022Meagan
MIL needed a new phone. We were in and out so quickly with what she needed even on black Friday! Great customer service at this Verizon store!
12.2021Michael
My device ... HOT SPOT .. had a defect . Was told I could take it to the store to swap it . Store said to take it to another location that would be able to swap it their . That store then told me I would have to call the service number ... Got hung up on . Called back and finally got it stright .... Needles to say , I'm a happy man now . Just my new device will arrive in 3 - 5 weeks . The last lady I talked to was on th phone was really helpful .
11.2021Chaffe
(dissatisfied loyal customer since 1998) 1-2 bars all over within Thomasville city limits. 4-5 bars in Thomas county. When you do get lucky and find enough coverage the bandwidth is so low you have to wait minutes to check email. According to Verizon this is because they are experiencing an "abnormally high data demand at this time". Happens in the morning, midday, and afternoon. Would jump at the chance to switch if Mint or Boost comes to town.
11.2021Rob
My wife went to this store to get her phone seen about as she can’t make or receive calls. She explained that she can’t wear a mask because of a medical condition. The initial employee nicely tried to help her outside at a distance greater than six feet, but the store manager came outside and told the employee that he could absolutely not help her unless she wore a mask, even outside and even at reasonable separation, and the manager demanded that she leave and call customer service for help instead. As other store patrons watched him embarrass her and shun her like a diseased person not worthy of his service, she explained that her phone didn’t work and that she couldn’t make calls. He still refused to help her, demanded that she leave and since Verizon customer service is currently useless (I know because I’ve been trying all week from our only other phone...can’t talk to anyone) she still doesn’t have a working phone. This store manager could have found a way to work through this situation as any service oriented manager would, understanding that every situation is different and everyone can’t wear a mask, but rather he chose to be radically legalistic and discriminate against her because of a medical condition embarrassing her in front of everyone at the store and leaving her with a phone that still hasn’t been fixed. Update 8/29/20: The same day that the owner responded to my review, I emailed the address I was given, gave my contact information, and used the Google reference number I was given. The review was supposed to be escalated...5 days later, still no response from Verizon. Update 9/20/20: I have emailed what the owner asked me to send twice...22 more days later, still no response from Verizon or the owner. Just wanted to put that out there. Very poor...
11.2020