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Hertz Car Rental - Central Illinois Regional Airport in Bloomington (3201 Cira Dr, IL 61704)
About:
Hertz's Central Illinois Regional Airport, car rental office is based at 3201 Cira Drive All our vehicles are cleaned and sanitized before and after every rental, so you can drive in confidence. We have thousands of car rental offices in neighborhoods, hotels and airports across the US, so you can arrange to drop off your vehicle at a different location.
Hertz Car Rental - Central Illinois Regional Airport is located in Bloomington (Illinois state) on the street of 3201 Cira Dr. If you want to ask about something we recommend contacting this place by phone. The Phone number is +13096635201. You can get more information from their website: https://www.hertz.com/rentacar/location/unitedstates/illinois/bloomington/BMIT01?utm_campaign=gmb-Central-Illinois-Regional-Airport&utm_medium=gmb-websitelink&utm_source=Google. The coordinates that you can use in navigation applications to get to find Hertz Car Rental - Central Illinois Regional Airport quickly are 40.483236, -88.914164. Scroll down to find out opening hours, reviews and other important information about Hertz Car Rental - Central Illinois Regional Airport.
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Available amenities
Highlights
- Discounts for military
Accessibility
- Wheelchair-accessible entrance
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Nico
I will definitely be renting cars again from here in the future if Im ever In Illinois visiting family! The process was so easy from booking online to picking up the car and paperwork to dropping off the car. The staff was incredibly friendly! The car was very nice. 2020 Nissan kicks. Can’t beat that! Everything was just so simple. Good job Hertz Central Illinois Airport! You definitely have my business again in the future.
08.2022Nico
I will definitely be renting cars again from here in the future if Im ever In Illinois visiting family! The process was so easy from booking online to picking up the car and paperwork to dropping off the car. The staff was incredibly friendly! The car was very nice. 2020 Nissan kicks. Can’t beat that! Everything was just so simple. Good job Hertz Central Illinois Airport! You definitely have my business again in the future.
08.2022Nico
I will definitely be renting cars again from here in the future if Im ever In Illinois visiting family! The process was so easy from booking online to picking up the car and paperwork to dropping off the car. The staff was incredibly friendly! The car was very nice. 2020 Nissan kicks. Can’t beat that! Everything was just so simple. Good job Hertz Central Illinois Airport! You definitely have my business again in the future.
08.2022Nico
I will definitely be renting cars again from here in the future if Im ever In Illinois visiting family! The process was so easy from booking online to picking up the car and paperwork to dropping off the car. The staff was incredibly friendly! The car was very nice. 2020 Nissan kicks. Can’t beat that! Everything was just so simple. Good job Hertz Central Illinois Airport! You definitely have my business again in the future.
08.2022Nico
I will definitely be renting cars again from here in the future if Im ever In Illinois visiting family! The process was so easy from booking online to picking up the car and paperwork to dropping off the car. The staff was incredibly friendly! The car was very nice. 2020 Nissan kicks. Can’t beat that! Everything was just so simple. Good job Hertz Central Illinois Airport! You definitely have my business again in the future.
08.2022Nico
I will definitely be renting cars again from here in the future if Im ever In Illinois visiting family! The process was so easy from booking online to picking up the car and paperwork to dropping off the car. The staff was incredibly friendly! The car was very nice. 2020 Nissan kicks. Can’t beat that! Everything was just so simple. Good job Hertz Central Illinois Airport! You definitely have my business again in the future.
08.2022Zach
Incredible service! Hannah went above and beyond with her service. She was so friendly and accommodating as I had to pick up the car later than expected, so she stayed after close so I could come get it! She also got me in and out in under 5 minutes. I will definitely be using this location again and recommending this location to my friends. Hannah - keep up the great work and thank you for being so kind to customers. It seriously means a lot. I was beyond impressed with the service here. Also, the car I received was spotless and a very high quality vehicle for the price. Highly recommend.
08.2022Douglas
Had a really bad experience with rentals in Chicago and came to visit the Mack & Melissa show at the Bloomington airport. Their customer service was spectacular. I would highly recommend renting from either one of these two. They will make things easy for you.
08.2022Zach
Incredible service! Hannah went above and beyond with her service. She was so friendly and accommodating as I had to pick up the car later than expected, so she stayed after close so I could come get it! She also got me in and out in under 5 minutes. I will definitely be using this location again and recommending this location to my friends. Hannah - keep up the great work and thank you for being so kind to customers. It seriously means a lot. I was beyond impressed with the service here. Also, the car I received was spotless and a very high quality vehicle for the price. Highly recommend.
08.2022Douglas
Had a really bad experience with rentals in Chicago and came to visit the Mack & Melissa show at the Bloomington airport. Their customer service was spectacular. I would highly recommend renting from either one of these two. They will make things easy for you.
08.2022Zach
Incredible service! Hannah went above and beyond with her service. She was so friendly and accommodating as I had to pick up the car later than expected, so she stayed after close so I could come get it! She also got me in and out in under 5 minutes. I will definitely be using this location again and recommending this location to my friends. Hannah - keep up the great work and thank you for being so kind to customers. It seriously means a lot. I was beyond impressed with the service here. Also, the car I received was spotless and a very high quality vehicle for the price. Highly recommend.
08.2022Zach
Incredible service! Hannah went above and beyond with her service. She was so friendly and accommodating as I had to pick up the car later than expected, so she stayed after close so I could come get it! She also got me in and out in under 5 minutes. I will definitely be using this location again and recommending this location to my friends. Hannah - keep up the great work and thank you for being so kind to customers. It seriously means a lot. I was beyond impressed with the service here. Also, the car I received was spotless and a very high quality vehicle for the price. Highly recommend.
08.2022Zach
Incredible service! Hannah went above and beyond with her service. She was so friendly and accommodating as I had to pick up the car later than expected, so she stayed after close so I could come get it! She also got me in and out in under 5 minutes. I will definitely be using this location again and recommending this location to my friends. Hannah - keep up the great work and thank you for being so kind to customers. It seriously means a lot. I was beyond impressed with the service here. Also, the car I received was spotless and a very high quality vehicle for the price. Highly recommend.
08.2022Douglas
Had a really bad experience with rentals in Chicago and came to visit the Mack & Melissa show at the Bloomington airport. Their customer service was spectacular. I would highly recommend renting from either one of these two. They will make things easy for you.
08.2022Douglas
Had a really bad experience with rentals in Chicago and came to visit the Mack & Melissa show at the Bloomington airport. Their customer service was spectacular. I would highly recommend renting from either one of these two. They will make things easy for you.
08.2022Douglas
Had a really bad experience with rentals in Chicago and came to visit the Mack & Melissa show at the Bloomington airport. Their customer service was spectacular. I would highly recommend renting from either one of these two. They will make things easy for you.
08.2022Zach
Incredible service! Hannah went above and beyond with her service. She was so friendly and accommodating as I had to pick up the car later than expected, so she stayed after close so I could come get it! She also got me in and out in under 5 minutes. I will definitely be using this location again and recommending this location to my friends. Hannah - keep up the great work and thank you for being so kind to customers. It seriously means a lot. I was beyond impressed with the service here. Also, the car I received was spotless and a very high quality vehicle for the price. Highly recommend.
08.2022Douglas
Had a really bad experience with rentals in Chicago and came to visit the Mack & Melissa show at the Bloomington airport. Their customer service was spectacular. I would highly recommend renting from either one of these two. They will make things easy for you.
08.2022Shane
This place has banking hours: 9am - 5pm. This makes no sense for any rental car facility at an airport— no matter the town. Other car rental companies are available for all arriving flights. If you use them, make sure you book a hotel with an airport shuttle.
03.2022Shane
This place has banking hours: 9am - 5pm. This makes no sense for any rental car facility at an airport— no matter the town. Other car rental companies are available for all arriving flights. If you use them, make sure you book a hotel with an airport shuttle.
03.2022Shane
This place has banking hours: 9am - 5pm. This makes no sense for any rental car facility at an airport— no matter the town. Other car rental companies are available for all arriving flights. If you use them, make sure you book a hotel with an airport shuttle.
03.2022Shane
This place has banking hours: 9am - 5pm. This makes no sense for any rental car facility at an airport— no matter the town. Other car rental companies are available for all arriving flights. If you use them, make sure you book a hotel with an airport shuttle.
03.2022Shane
This place has banking hours: 9am - 5pm. This makes no sense for any rental car facility at an airport— no matter the town. Other car rental companies are available for all arriving flights. If you use them, make sure you book a hotel with an airport shuttle.
03.2022Shane
This place has banking hours: 9am - 5pm. This makes no sense for any rental car facility at an airport— no matter the town. Other car rental companies are available for all arriving flights. If you use them, make sure you book a hotel with an airport shuttle.
03.2022Diego
First car I picked up was low on engine coolant and the car made randomly made strange noises and the second vehicle replacement was never cleaned with a left over bad odor and the USB port was broken which I couldn't connect my phone to the GPS. Obviously the cars don't get much attention to maintenance. Also no one picks up the phone during business hours because the new phone line and blah blah excuses. Management hasn't done anything to step it up. It would have been so nicer and easier if I was booked with Enterprise rental instead because they're customer is so much simpler and quick.
10.2021Diego
First car I picked up was low on engine coolant and the car made randomly made strange noises and the second vehicle replacement was never cleaned with a left over bad odor and the USB port was broken which I couldn't connect my phone to the GPS. Obviously the cars don't get much attention to maintenance. Also no one picks up the phone during business hours because the new phone line and blah blah excuses. Management hasn't done anything to step it up. It would have been so nicer and easier if I was booked with Enterprise rental instead because they're customer is so much simpler and quick.
10.2021Diego
First car I picked up was low on engine coolant and the car made randomly made strange noises and the second vehicle replacement was never cleaned with a left over bad odor and the USB port was broken which I couldn't connect my phone to the GPS. Obviously the cars don't get much attention to maintenance. Also no one picks up the phone during business hours because the new phone line and blah blah excuses. Management hasn't done anything to step it up. It would have been so nicer and easier if I was booked with Enterprise rental instead because they're customer is so much simpler and quick.
10.2021Diego
First car I picked up was low on engine coolant and the car made randomly made strange noises and the second vehicle replacement was never cleaned with a left over bad odor and the USB port was broken which I couldn't connect my phone to the GPS. Obviously the cars don't get much attention to maintenance. Also no one picks up the phone during business hours because the new phone line and blah blah excuses. Management hasn't done anything to step it up. It would have been so nicer and easier if I was booked with Enterprise rental instead because they're customer is so much simpler and quick.
10.2021Diego
First car I picked up was low on engine coolant and the car made randomly made strange noises and the second vehicle replacement was never cleaned with a left over bad odor and the USB port was broken which I couldn't connect my phone to the GPS. Obviously the cars don't get much attention to maintenance. Also no one picks up the phone during business hours because the new phone line and blah blah excuses. Management hasn't done anything to step it up. It would have been so nicer and easier if I was booked with Enterprise rental instead because they're customer is so much simpler and quick.
10.2021Diego
First car I picked up was low on engine coolant and the car made randomly made strange noises and the second vehicle replacement was never cleaned with a left over bad odor and the USB port was broken which I couldn't connect my phone to the GPS. Obviously the cars don't get much attention to maintenance. Also no one picks up the phone during business hours because the new phone line and blah blah excuses. Management hasn't done anything to step it up. It would have been so nicer and easier if I was booked with Enterprise rental instead because they're customer is so much simpler and quick.
10.2021Devon
I have had two really wonderful experiences renting from Hertz here. The rental process was smooth and easy and the cars were pristine. What made the experience worthy of a review was the customer service -- they went the extra mile to be friendly and make the trip great. I will be back!
09.2020Devon
I have had two really wonderful experiences renting from Hertz here. The rental process was smooth and easy and the cars were pristine. What made the experience worthy of a review was the customer service -- they went the extra mile to be friendly and make the trip great. I will be back!
09.2020Devon
I have had two really wonderful experiences renting from Hertz here. The rental process was smooth and easy and the cars were pristine. What made the experience worthy of a review was the customer service -- they went the extra mile to be friendly and make the trip great. I will be back!
09.2020Devon
I have had two really wonderful experiences renting from Hertz here. The rental process was smooth and easy and the cars were pristine. What made the experience worthy of a review was the customer service -- they went the extra mile to be friendly and make the trip great. I will be back!
09.2020Devon
I have had two really wonderful experiences renting from Hertz here. The rental process was smooth and easy and the cars were pristine. What made the experience worthy of a review was the customer service -- they went the extra mile to be friendly and make the trip great. I will be back!
09.2020Devon
I have had two really wonderful experiences renting from Hertz here. The rental process was smooth and easy and the cars were pristine. What made the experience worthy of a review was the customer service -- they went the extra mile to be friendly and make the trip great. I will be back!
09.2020Samantha
If I could vote 0 stars, I would. I rented a car 11/24 with the intent to return 11/26. My car broke down before a blizzard in Kansas City, and Hertz refused to come get us until 36 hours after the storm. The Kansas City airport location was amazing, and told me that Bloomington would compensate me for the motel that I was forced to stay in overnight, because the start and end location are responsible for the financial disputes. They charged me an extra $120 for a $36 rental, because I "didn't return the car on time." They compensated my entire bill, and told me I should be "thankful" that they did that; I literally did not have a car to return. I was forced to stay in a motel, and an associate named Hilton assured me I would be compensated for it, and I believed him. After calling AND emailing the manager, Matthew, I have YET to hear from him. I have filed multiple reports with corporate, and they assured me he would respond to me with reimbursement, but nothing has happened. Hilton PROMISED me Matthew would call me over a week later, and I never received a phone call. DO NOT RENT FROM HERE. They are liars and obviously don't care about their customers. If you can't compensate my $80 motel because YOUR car broke down and YOUR company refused to come get me in a timely manner, you should not be in business.
09.2019Samantha
If I could vote 0 stars, I would. I rented a car 11/24 with the intent to return 11/26. My car broke down before a blizzard in Kansas City, and Hertz refused to come get us until 36 hours after the storm. The Kansas City airport location was amazing, and told me that Bloomington would compensate me for the motel that I was forced to stay in overnight, because the start and end location are responsible for the financial disputes. They charged me an extra $120 for a $36 rental, because I "didn't return the car on time." They compensated my entire bill, and told me I should be "thankful" that they did that; I literally did not have a car to return. I was forced to stay in a motel, and an associate named Hilton assured me I would be compensated for it, and I believed him. After calling AND emailing the manager, Matthew, I have YET to hear from him. I have filed multiple reports with corporate, and they assured me he would respond to me with reimbursement, but nothing has happened. Hilton PROMISED me Matthew would call me over a week later, and I never received a phone call. DO NOT RENT FROM HERE. They are liars and obviously don't care about their customers. If you can't compensate my $80 motel because YOUR car broke down and YOUR company refused to come get me in a timely manner, you should not be in business.
09.2019Samantha
If I could vote 0 stars, I would. I rented a car 11/24 with the intent to return 11/26. My car broke down before a blizzard in Kansas City, and Hertz refused to come get us until 36 hours after the storm. The Kansas City airport location was amazing, and told me that Bloomington would compensate me for the motel that I was forced to stay in overnight, because the start and end location are responsible for the financial disputes. They charged me an extra $120 for a $36 rental, because I "didn't return the car on time." They compensated my entire bill, and told me I should be "thankful" that they did that; I literally did not have a car to return. I was forced to stay in a motel, and an associate named Hilton assured me I would be compensated for it, and I believed him. After calling AND emailing the manager, Matthew, I have YET to hear from him. I have filed multiple reports with corporate, and they assured me he would respond to me with reimbursement, but nothing has happened. Hilton PROMISED me Matthew would call me over a week later, and I never received a phone call. DO NOT RENT FROM HERE. They are liars and obviously don't care about their customers. If you can't compensate my $80 motel because YOUR car broke down and YOUR company refused to come get me in a timely manner, you should not be in business.
09.2019Samantha
If I could vote 0 stars, I would. I rented a car 11/24 with the intent to return 11/26. My car broke down before a blizzard in Kansas City, and Hertz refused to come get us until 36 hours after the storm. The Kansas City airport location was amazing, and told me that Bloomington would compensate me for the motel that I was forced to stay in overnight, because the start and end location are responsible for the financial disputes. They charged me an extra $120 for a $36 rental, because I "didn't return the car on time." They compensated my entire bill, and told me I should be "thankful" that they did that; I literally did not have a car to return. I was forced to stay in a motel, and an associate named Hilton assured me I would be compensated for it, and I believed him. After calling AND emailing the manager, Matthew, I have YET to hear from him. I have filed multiple reports with corporate, and they assured me he would respond to me with reimbursement, but nothing has happened. Hilton PROMISED me Matthew would call me over a week later, and I never received a phone call. DO NOT RENT FROM HERE. They are liars and obviously don't care about their customers. If you can't compensate my $80 motel because YOUR car broke down and YOUR company refused to come get me in a timely manner, you should not be in business.
09.2019Samantha
If I could vote 0 stars, I would. I rented a car 11/24 with the intent to return 11/26. My car broke down before a blizzard in Kansas City, and Hertz refused to come get us until 36 hours after the storm. The Kansas City airport location was amazing, and told me that Bloomington would compensate me for the motel that I was forced to stay in overnight, because the start and end location are responsible for the financial disputes. They charged me an extra $120 for a $36 rental, because I "didn't return the car on time." They compensated my entire bill, and told me I should be "thankful" that they did that; I literally did not have a car to return. I was forced to stay in a motel, and an associate named Hilton assured me I would be compensated for it, and I believed him. After calling AND emailing the manager, Matthew, I have YET to hear from him. I have filed multiple reports with corporate, and they assured me he would respond to me with reimbursement, but nothing has happened. Hilton PROMISED me Matthew would call me over a week later, and I never received a phone call. DO NOT RENT FROM HERE. They are liars and obviously don't care about their customers. If you can't compensate my $80 motel because YOUR car broke down and YOUR company refused to come get me in a timely manner, you should not be in business.
09.2019Samantha
If I could vote 0 stars, I would. I rented a car 11/24 with the intent to return 11/26. My car broke down before a blizzard in Kansas City, and Hertz refused to come get us until 36 hours after the storm. The Kansas City airport location was amazing, and told me that Bloomington would compensate me for the motel that I was forced to stay in overnight, because the start and end location are responsible for the financial disputes. They charged me an extra $120 for a $36 rental, because I "didn't return the car on time." They compensated my entire bill, and told me I should be "thankful" that they did that; I literally did not have a car to return. I was forced to stay in a motel, and an associate named Hilton assured me I would be compensated for it, and I believed him. After calling AND emailing the manager, Matthew, I have YET to hear from him. I have filed multiple reports with corporate, and they assured me he would respond to me with reimbursement, but nothing has happened. Hilton PROMISED me Matthew would call me over a week later, and I never received a phone call. DO NOT RENT FROM HERE. They are liars and obviously don't care about their customers. If you can't compensate my $80 motel because YOUR car broke down and YOUR company refused to come get me in a timely manner, you should not be in business.
09.2019Happy
Beware of Hilton (massive black guy). He is an absolute liar and a cheat. I was a frequent Hertz user until my horrendous experience at this place. Upon getting the rental, I was not provided with the option that I had requested (as I always do), and Hilton not only ended up charging me extra after I returned the car, he also flat-out lied to his supervisor about me asking for that option upon picking up a car. It is shocking to me that someone with no morals gets to keep a customer service job. I have not set foot in a Hertz since then.
09.2018Happy
Beware of Hilton (massive black guy). He is an absolute liar and a cheat. I was a frequent Hertz user until my horrendous experience at this place. Upon getting the rental, I was not provided with the option that I had requested (as I always do), and Hilton not only ended up charging me extra after I returned the car, he also flat-out lied to his supervisor about me asking for that option upon picking up a car. It is shocking to me that someone with no morals gets to keep a customer service job. I have not set foot in a Hertz since then.
09.2018Happy
Beware of Hilton (massive black guy). He is an absolute liar and a cheat. I was a frequent Hertz user until my horrendous experience at this place. Upon getting the rental, I was not provided with the option that I had requested (as I always do), and Hilton not only ended up charging me extra after I returned the car, he also flat-out lied to his supervisor about me asking for that option upon picking up a car. It is shocking to me that someone with no morals gets to keep a customer service job. I have not set foot in a Hertz since then.
09.2018Happy
Beware of Hilton (massive black guy). He is an absolute liar and a cheat. I was a frequent Hertz user until my horrendous experience at this place. Upon getting the rental, I was not provided with the option that I had requested (as I always do), and Hilton not only ended up charging me extra after I returned the car, he also flat-out lied to his supervisor about me asking for that option upon picking up a car. It is shocking to me that someone with no morals gets to keep a customer service job. I have not set foot in a Hertz since then.
09.2018Happy
Beware of Hilton (massive black guy). He is an absolute liar and a cheat. I was a frequent Hertz user until my horrendous experience at this place. Upon getting the rental, I was not provided with the option that I had requested (as I always do), and Hilton not only ended up charging me extra after I returned the car, he also flat-out lied to his supervisor about me asking for that option upon picking up a car. It is shocking to me that someone with no morals gets to keep a customer service job. I have not set foot in a Hertz since then.
09.2018Happy
Beware of Hilton (massive black guy). He is an absolute liar and a cheat. I was a frequent Hertz user until my horrendous experience at this place. Upon getting the rental, I was not provided with the option that I had requested (as I always do), and Hilton not only ended up charging me extra after I returned the car, he also flat-out lied to his supervisor about me asking for that option upon picking up a car. It is shocking to me that someone with no morals gets to keep a customer service job. I have not set foot in a Hertz since then.
09.2018techiemike
What started as a really bad experience with Hertz Roadside Assistance turned into a positive experience after speaking with the manager of this location. I was very pleased with how well Hertz took care of me. Make sure to thoroughly look over the car you get before driving it off the lot. They are always willing to switch vehicles if the car they choose doesn't seem like it'll work out.
09.2015techiemike
What started as a really bad experience with Hertz Roadside Assistance turned into a positive experience after speaking with the manager of this location. I was very pleased with how well Hertz took care of me. Make sure to thoroughly look over the car you get before driving it off the lot. They are always willing to switch vehicles if the car they choose doesn't seem like it'll work out.
09.2015techiemike
What started as a really bad experience with Hertz Roadside Assistance turned into a positive experience after speaking with the manager of this location. I was very pleased with how well Hertz took care of me. Make sure to thoroughly look over the car you get before driving it off the lot. They are always willing to switch vehicles if the car they choose doesn't seem like it'll work out.
09.2015techiemike
What started as a really bad experience with Hertz Roadside Assistance turned into a positive experience after speaking with the manager of this location. I was very pleased with how well Hertz took care of me. Make sure to thoroughly look over the car you get before driving it off the lot. They are always willing to switch vehicles if the car they choose doesn't seem like it'll work out.
09.2015techiemike
What started as a really bad experience with Hertz Roadside Assistance turned into a positive experience after speaking with the manager of this location. I was very pleased with how well Hertz took care of me. Make sure to thoroughly look over the car you get before driving it off the lot. They are always willing to switch vehicles if the car they choose doesn't seem like it'll work out.
09.2015techiemike
What started as a really bad experience with Hertz Roadside Assistance turned into a positive experience after speaking with the manager of this location. I was very pleased with how well Hertz took care of me. Make sure to thoroughly look over the car you get before driving it off the lot. They are always willing to switch vehicles if the car they choose doesn't seem like it'll work out.
09.2015Julie
The agent at BMI airport was very nice, but the car was not. Even though I was told that all of the cars are non-smoking, the car I received reeked of cigarette smoke, which I had specifically told the agent that I could not tolerate. If I had not arrived at 10pm and been tired from my trip, I would have gone right back in the airport and asked for another car. I aired it out, but the smell never did go away. Everyone who got in the car commented on it, so it was really bad. Also, it rained several times during my trip, and when I turned on the windshield wipers I found that they only worked on only one speed - super fast - and would stop wherever they were on the windshield when I turned them off, instead of returning to their off position. This was very distracting while driving because several times they blocked my driving vision, as I had difficulty getting them back to their correct off position. All in all, it was not a pleasant experience, and certainly not what expected from Hertz, what I considered to be a top notch car rental agency. I spent almost $350.00 to rent the car for eight days, and I really expected better.
09.2014Julie
The agent at BMI airport was very nice, but the car was not. Even though I was told that all of the cars are non-smoking, the car I received reeked of cigarette smoke, which I had specifically told the agent that I could not tolerate. If I had not arrived at 10pm and been tired from my trip, I would have gone right back in the airport and asked for another car. I aired it out, but the smell never did go away. Everyone who got in the car commented on it, so it was really bad. Also, it rained several times during my trip, and when I turned on the windshield wipers I found that they only worked on only one speed - super fast - and would stop wherever they were on the windshield when I turned them off, instead of returning to their off position. This was very distracting while driving because several times they blocked my driving vision, as I had difficulty getting them back to their correct off position. All in all, it was not a pleasant experience, and certainly not what expected from Hertz, what I considered to be a top notch car rental agency. I spent almost $350.00 to rent the car for eight days, and I really expected better.
09.2014Julie
The agent at BMI airport was very nice, but the car was not. Even though I was told that all of the cars are non-smoking, the car I received reeked of cigarette smoke, which I had specifically told the agent that I could not tolerate. If I had not arrived at 10pm and been tired from my trip, I would have gone right back in the airport and asked for another car. I aired it out, but the smell never did go away. Everyone who got in the car commented on it, so it was really bad. Also, it rained several times during my trip, and when I turned on the windshield wipers I found that they only worked on only one speed - super fast - and would stop wherever they were on the windshield when I turned them off, instead of returning to their off position. This was very distracting while driving because several times they blocked my driving vision, as I had difficulty getting them back to their correct off position. All in all, it was not a pleasant experience, and certainly not what expected from Hertz, what I considered to be a top notch car rental agency. I spent almost $350.00 to rent the car for eight days, and I really expected better.
09.2014Julie
The agent at BMI airport was very nice, but the car was not. Even though I was told that all of the cars are non-smoking, the car I received reeked of cigarette smoke, which I had specifically told the agent that I could not tolerate. If I had not arrived at 10pm and been tired from my trip, I would have gone right back in the airport and asked for another car. I aired it out, but the smell never did go away. Everyone who got in the car commented on it, so it was really bad. Also, it rained several times during my trip, and when I turned on the windshield wipers I found that they only worked on only one speed - super fast - and would stop wherever they were on the windshield when I turned them off, instead of returning to their off position. This was very distracting while driving because several times they blocked my driving vision, as I had difficulty getting them back to their correct off position. All in all, it was not a pleasant experience, and certainly not what expected from Hertz, what I considered to be a top notch car rental agency. I spent almost $350.00 to rent the car for eight days, and I really expected better.
09.2014Julie
The agent at BMI airport was very nice, but the car was not. Even though I was told that all of the cars are non-smoking, the car I received reeked of cigarette smoke, which I had specifically told the agent that I could not tolerate. If I had not arrived at 10pm and been tired from my trip, I would have gone right back in the airport and asked for another car. I aired it out, but the smell never did go away. Everyone who got in the car commented on it, so it was really bad. Also, it rained several times during my trip, and when I turned on the windshield wipers I found that they only worked on only one speed - super fast - and would stop wherever they were on the windshield when I turned them off, instead of returning to their off position. This was very distracting while driving because several times they blocked my driving vision, as I had difficulty getting them back to their correct off position. All in all, it was not a pleasant experience, and certainly not what expected from Hertz, what I considered to be a top notch car rental agency. I spent almost $350.00 to rent the car for eight days, and I really expected better.
09.2014Julie
The agent at BMI airport was very nice, but the car was not. Even though I was told that all of the cars are non-smoking, the car I received reeked of cigarette smoke, which I had specifically told the agent that I could not tolerate. If I had not arrived at 10pm and been tired from my trip, I would have gone right back in the airport and asked for another car. I aired it out, but the smell never did go away. Everyone who got in the car commented on it, so it was really bad. Also, it rained several times during my trip, and when I turned on the windshield wipers I found that they only worked on only one speed - super fast - and would stop wherever they were on the windshield when I turned them off, instead of returning to their off position. This was very distracting while driving because several times they blocked my driving vision, as I had difficulty getting them back to their correct off position. All in all, it was not a pleasant experience, and certainly not what expected from Hertz, what I considered to be a top notch car rental agency. I spent almost $350.00 to rent the car for eight days, and I really expected better.
09.2014