Dunkin' in Fairview Heights (6008 N Illinois St, IL 62208)
About:
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Dunkin' is located in Fairview Heights (Illinois state) on the street of 6008 N Illinois St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +16186222505. You can get more information from their website: https://locations.dunkindonuts.com/en/il/fairview-heights/6008-n-illinois-st/350036?utm_source=google&utm_medium=local&utm_campaign=localmaps&utm_content=350036&y_source=1_MTIxMDk0MDAtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D. The coordinates that you can use in navigation applications to get to find Dunkin' quickly are 38.587760, -89.984400. Scroll down to find out opening hours, reviews and other important information about Dunkin'.
Have you noticed incorrect information? Contact us and send us the details!
Show menuAvailable amenities
Crowd
- University students
- Family friendly
- Tourists
Payments
- Debit cards
Amenities
- Good for kids
- High chairs
- Toilets
Offerings
- Coffee
- Comfort food
- Happy-hour drinks
- Late-night food
- Quick bite
Atmosphere
- Casual
Highlights
- Fast service
- Great coffee
- amenities.highlights.serves_dessert_notable
- Great tea selection
Popular for
- Breakfast
- Solo dining
- Good for working on laptop
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Wheelchair-accessible seating
Dining options
- Breakfast
- Lunch
- Dessert
Service options
- Delivery
- Drive-through
- Takeaway
- Dine-in
Bianca
It was super hot outside and I wanted something refreshing to drink, but have never tasted any Duncan's refreshers so I asked the lady at the counter what flavor she prefers. She said she liked really liked the mango pineapple refresher, so I chose that one. Let me tell you when I say this lady hooked me up, she hooked me up! It was sooo good! Just remember to ask for two pumps of sweetener in a large This lady was so nice and so friendly to me, and her customer service was on point. I really had a great experience and enjoyed my drink tremendously. Thank you!!! 😊
07.2022Lauren
After placing a mobile order for two drinks when I arrived to this location the only had one drink. When we were waiting there for the second drink the lady at the window, who was not wearing a name tag, she came back and rudely asked if we had something else. We explained that we had another drink made the exact same way but with a toasted almond instead of toasted coconut. The lady then remarked "Well I didn't make your drink so show me order." We pulled open the order and showed it to her. We had to repeat the order multiple times and she made it seem like we were being an inconvenience to her as she kept slamming the window after coming back multiple times. I felt like her tone of voice was very rude and it felt like you could tell she hated her job and didn't want to be there.
07.2022Bianca
It was super hot outside and I wanted something refreshing to drink, but have never tasted any Duncan's refreshers so I asked the lady at the counter what flavor she prefers. She said she liked really liked the mango pineapple refresher, so I chose that one. Let me tell you when I say this lady hooked me up, she hooked me up! It was sooo good! Just remember to ask for two pumps of sweetener in a large This lady was so nice and so friendly to me, and her customer service was on point. I really had a great experience and enjoyed my drink tremendously. Thank you!!! 😊
07.2022Lauren
After placing a mobile order for two drinks when I arrived to this location the only had one drink. When we were waiting there for the second drink the lady at the window, who was not wearing a name tag, she came back and rudely asked if we had something else. We explained that we had another drink made the exact same way but with a toasted almond instead of toasted coconut. The lady then remarked "Well I didn't make your drink so show me order." We pulled open the order and showed it to her. We had to repeat the order multiple times and she made it seem like we were being an inconvenience to her as she kept slamming the window after coming back multiple times. I felt like her tone of voice was very rude and it felt like you could tell she hated her job and didn't want to be there.
07.2022Jennifer
I love locations with baskin robins attached because then I can get a cappuccino blast. This location either never has the mix or gives so much attitude about making them. Their donuts are always hard also. Ive given many chances but I think today was the last straw
06.2022Heidi
Nearly everything has been sold out or unavailable the last 3 times I've been in. There were at least 5 employees that I could see, yet took 15 minutes before anyone even acknowledged me at the counter. I rarely write bad reviews, but this has proved to be a consistent issue.
06.2022Jennifer
I love locations with baskin robins attached because then I can get a cappuccino blast. This location either never has the mix or gives so much attitude about making them. Their donuts are always hard also. Ive given many chances but I think today was the last straw
06.2022Heidi
Nearly everything has been sold out or unavailable the last 3 times I've been in. There were at least 5 employees that I could see, yet took 15 minutes before anyone even acknowledged me at the counter. I rarely write bad reviews, but this has proved to be a consistent issue.
06.2022Heather
I've tried this location twice now. The first time, we had to wait in line for 45min and the person taking orders was incredibly rude. I thought it may be a fluke, but went today and the small line took 20+ min and by the time we were at the window, my toddler decided he actually did want a donut. The guy told me they don't add on at the window, but meanwhile there were 2 other people just talking with each other behind him. I have never been to a business that doesn't "add on at the window." Not to be a Karen, but it would have taken less than 30 seconds to grab a single donut. Especially since we had been waiting for so long anyways. Also, the iced coffee tasted like water. I probably will not be trying this coffee spot again unfortunately.
05.2022Levora
The experience at the Fairview Heights Illinois location has the best customer service. Rob the General Manager is great! Some items were not Available, but he was so calm, helpful, and apologetic. He solved our problems with a smile. What a wonderful experience. Kylie was great also with a smile helped the General Manager solve the problem.
05.2022Vandy
This black lady there she talk pretty and on the slender athletic build she really served me better than anyone at Dunkin Donuts. She fixed my order and made my order better just like it should be sold. I am great full. I got a chance to eat because of her. I wish I would’ve got her name so no one else would take her credit. Amazing Kudos to you girl pray your year and many more years to come be exciting amazing and free with lots of smiles enjoyments and comfort. When I left out of the door at Dunkin Donuts I said I know what you are doing what I meant was you are doing the work of GOD and being on the LORD’s side is the best side to be on. You are doing great works young lady keep up the good works and I pray you a very beautiful vacation to get away from all of these things people do to customers. Then when your back from your exciting beautiful vacation you continue to be amazing! Warmly Thank you. From a customer who was hungry and you served well
05.2022Heather
I've tried this location twice now. The first time, we had to wait in line for 45min and the person taking orders was incredibly rude. I thought it may be a fluke, but went today and the small line took 20+ min and by the time we were at the window, my toddler decided he actually did want a donut. The guy told me they don't add on at the window, but meanwhile there were 2 other people just talking with each other behind him. I have never been to a business that doesn't "add on at the window." Not to be a Karen, but it would have taken less than 30 seconds to grab a single donut. Especially since we had been waiting for so long anyways. Also, the iced coffee tasted like water. I probably will not be trying this coffee spot again unfortunately.
05.2022Levora
The experience at the Fairview Heights Illinois location has the best customer service. Rob the General Manager is great! Some items were not Available, but he was so calm, helpful, and apologetic. He solved our problems with a smile. What a wonderful experience. Kylie was great also with a smile helped the General Manager solve the problem.
05.2022Vandy
This black lady there she talk pretty and on the slender athletic build she really served me better than anyone at Dunkin Donuts. She fixed my order and made my order better just like it should be sold. I am great full. I got a chance to eat because of her. I wish I would’ve got her name so no one else would take her credit. Amazing Kudos to you girl pray your year and many more years to come be exciting amazing and free with lots of smiles enjoyments and comfort. When I left out of the door at Dunkin Donuts I said I know what you are doing what I meant was you are doing the work of GOD and being on the LORD’s side is the best side to be on. You are doing great works young lady keep up the good works and I pray you a very beautiful vacation to get away from all of these things people do to customers. Then when your back from your exciting beautiful vacation you continue to be amazing! Warmly Thank you. From a customer who was hungry and you served well
05.2022Angie
We absolutely love the evening staff. We've never had any problems. Hard working young adults doing the best they can to make it a good place to go to again. Before they all took over it was like you were an inconvenience to the workers. Kudos for them for making it way better!
04.2022Angie
We absolutely love the evening staff. We've never had any problems. Hard working young adults doing the best they can to make it a good place to go to again. Before they all took over it was like you were an inconvenience to the workers. Kudos for them for making it way better!
04.2022fahim
If it's due to understaff or Dunkin across the US have closed their dining rooms. Long waits for the carry out orders and pick up! They were out of large cups for the hot beverages and really bad service. They overfilled my coffee and created a mess in my car as it started leaking.
02.2022fahim
If it's due to understaff or Dunkin across the US have closed their dining rooms. Long waits for the carry out orders and pick up! They were out of large cups for the hot beverages and really bad service. They overfilled my coffee and created a mess in my car as it started leaking.
02.2022Megan
Ordered A French vanilla cappuccino and two donuts. I donut for perfectly fine but when I opened up my coffee half of it was home and barely 2/3 was coffee. I ordered a medium. Definitely not going back.
01.2022Megan
Ordered A French vanilla cappuccino and two donuts. I donut for perfectly fine but when I opened up my coffee half of it was home and barely 2/3 was coffee. I ordered a medium. Definitely not going back.
01.2022