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United States Postal Service in Hampshire (196 Washington Ave, IL 60140)

2.2 (10 reviews)

About:

Visit your local Post Office™ at 196 Washington Ave! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world’s mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better.


United States Postal Service is located in Hampshire (Illinois state) on the street of 196 Washington Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18002758777. You can get more information from their website: https://tools.usps.com/find-location.htm?location=1366089&utm_source=google-my-business-url&utm_medium=search&utm_campaign=yext&y_source=1_MzM4NTM4MC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D. The coordinates that you can use in navigation applications to get to find United States Postal Service quickly are 42.098807, -88.528472. Scroll down to find out opening hours, reviews and other important information about United States Postal Service.

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Available amenities

Accessibility

  • Wheelchair-accessible entrance

Service options

  • Delivery

Unavailable amenities

United States Postal Service doesn't have any unavailable amenities.

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Reviews about United States Postal Service - 10

kella

The drivers are normally really nice, but for some reason, they decided to lie about a package. I was home all day in the 18th, and most of the day in the 19th. I got my mail on the 18th, so I know the mailbox was empty. On the 19th, there was a “sorry we missed you” slip dated for the 18th with final notice checked, and no reason for no delivery was marked. My doors were open all day both the 18th snd the 19th, nobody tried coming to my door to deliver anything. Then, I called the help line to try having it redelivered and the article number they put on the slip was wrong and doesn’t register online or speaking with someone. So now not only am I unable to have this redelivered because the article number was wrong and they can’t identify the package, I have to find time to go out there when my schedule completely doesn’t match the post offices schedule. I tried calling the actual post office, and it rings once and hangs up.

05.2022

Sheryl

Horrible service. Our package was delivered to the wrong address. We never found it. This place always deliver packages to wrong house. We called the toll free number and spoke to the machine service agent with our tracking number but no help. So careful in ordering stuff and using this for shipment. Try FedEx. They do good job and when you call, a person actually can help you.

03.2022

Shayna

I have been going to this post office for years and its always been my favorite. Today I went, there is a new women who was so rude and disrespectful to me I literally couldn't believe it. I had a Pre-Paid shipping label. The post office will provides the shipping envelope, as it was included in the price of the label. This women told me " I can't help you" She wouldn't give me the envelope I already paid for. I told her that this is what the post office has been doing for years. Her response " I don't know who would have done that for you but I'm not going to do it" and she starred at me until I left with no assistance. I would normally never say this, but this women has NO Business working there. The lady behind me in line stood there in disbelief also. The other women that worked there for YEARS, was always so nice and pleasant to people. I want her back immediately.

02.2022

Michael

Unfortunately, Google will not allow for zero star reviews. Even a zero star review would be complimentary relative to the review the lazy, deceptive, and unmotivated stereotypical government employees at the USPS location in Hampshire deserve. A parcel that was sent to me on January 4 from Portland, Oregon got lost after departing a USPS facility on January 5. These things happen, in a vacuum, that is not a big deal. Consequently, I called 1-800-ASK-USPS to request that the parcel (which had a tracking number) be searched for. I provided both my name and my phone number. A few hours later (I have no idea what sort of cross country search could be done in a few hours) my wife received a phone call from this location. The caller (who did not call the phone number I left) chose to misinform my wife and tell her that the parcel was never sent by the sender and that the sender created a tracking number without actually sending anything. However, USPS' own tracking system shows USPS accepting the parcel, processing it through a Portland location, and shipping it out of a Portland location. This leaves two possibilities...1) the USPS employee that called my wife chose to lie to her in lieu of doing actual work...or...2) the sender and a USPS employee from the Portland facility conspired to create a bogus processing itinerary to besmirch the good name of the USPS. The latter is utter nonsense best left to websites that talk about reptile people ruling the world, which leaves us with the first option. I understand my review will change nothing and that the employees relevant to this location will continue to prioritize relaxing on the public's dime over, you know, being self-respecting adults who actually do work while on the clock and receiving compensation and benefits from the public. I type this review to try and steer people toward professional locations such as the one on Randall Road near the Hwy 20 off ramp or the location in Rockford on Harrison Avenue (which is absolutely phenomenal).

01.2022

B

They loss packages all the time and blame it on someone else. Horrible customer service when you call looking for your missing mail. Have had at least 10 packages lost by them over the past year and a half. There needs to be some serious restructuring at this Post Office.

12.2021

Ryan

Delivered my package to the wrong address. No huge deal, it happens. I called and they had the package dropped off to me within an hour or two. Super helpful.

07.2020

Kolleen

The staff at the Hampshire Post have always been friendly and caring. They are helpful and well informed. They were able to answer and questions and took care of packages as well as hold our mail. When we returned they had all our mail ready to go.

07.2019

Joyce

This is the worse postal service I have seen in my life. Friday and Saturdays I always receive someone else's mail that isn't even my address. It doesn't pay to put it back in the box with a note because on Monday the regular mail carrier picks it up and the same thing happens on the weekend delivery. They put a small red sticker on the inside lid of the box but no one reads it. Could it be possible the carriers on the weekends can't read? This post office doesn't deserve one star.

07.2019

karen

The ladies that work at the Hampshire Post Office are so caring and helpful. I feel valued as a customer from the moment I walk in. I am always greeted with a warm friendly smile, efficient knowledgeable service too!

07.2019

Dani

This post office is the WORST. Missing packages all the time. Other peoples mail constantly. Today i got an email they were unable to deliver my super small package because of an ubstruction? Nothing is obstructing the mail box. I call to pick up by package and they can't find it. Horrible.

07.2017

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Opening Hours:

Closed Now
  • Monday 8:30 AM - 5:00 PM
  • Tuesday 8:30 AM - 5:00 PM
  • Wednesday 8:30 AM - 5:00 PM
  • Thursday 8:30 AM - 5:00 PM
  • Friday 8:30 AM - 5:00 PM
  • Saturday 8:30 AM - 12:00 PM
  • Sunday Closed

Ratings:

  • google logo
    2.7
    Total votes: 21
    Votes distribution:
    1: 12
    2: 0
    3: 0
    4: 1
    5: 8

Location/Contacts:

Network:

  • This place is part of the United States Postal Service. This chain has places in other locations.

Popular Hours:

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  • Tuesday:
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  • Sunday:
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Place last updated at: 26-07-2022 00:00:53