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U.S. Bank Branch in Westmont (6301 S Cass Ave, IL 60559)
About:
Call or visit this branch to learn how U.S. Bank can be your resource for loans, credit cards and more. Short on time? Schedule an appointment to meet with the banking team to discuss your financial goals. Member FDIC. Equal Housing Lender.
U.S. Bank Branch is located in Westmont (Illinois state) on the street of 6301 S Cass Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1630-963-1776. You can get more information from their website: https://locations.usbank.com/index/illinois/westmont/westmont-branch.html?utm_source=google%20my%20business&utm_medium=listing&utm_campaign=visit%20website. The coordinates that you can use in navigation applications to get to find U.S. Bank Branch quickly are 41.772981, -87.973956. Scroll down to find out opening hours, reviews and other important information about U.S. Bank Branch.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Drive-through
Ana
The worst bank. Uneducated people with poor communication skills working there. They dont know the difference between personal and business accounts. Bad attitude and very rude employees. Avoid this bank!!!
06.2022Martin
Bank staff was very helpful but saving rates are too low.
06.2022Kyle
I've come here few times but they need more people there to help customers get things done. It's frustrating for us. I thought the they knew better but i guess not. I hate being behind with deposits that must be done before end of every month but it's hard. I know they are trying their best.
05.2022Colin
Worst service at a US Bank. The people working here have a lot of attitude and seem to be always in a rush to get you out of the door and they never care about you as a guest. There needs to be better service and not so much attitude given off to the customers. I notice they don’t seem to talk to each other because they all say different things when you ask them a question. If you are the owner please do something about this clearly these people don’t like their jobs
11.2021J
Terrible customer service. The banker who was working on April 1st was very rude and demeaning. It was more than an hour before close and she yelled across the lobby that there would be absolutely no way she could help us we'd have to go to another branch or come back tomorrow. I can understand if you are busy (she was currently working with a couple with no one else waiting), but there is a right way and a wrong way to speak to people and this was the worst possible way.
11.2021Jon
Normally as a platinum member I would love this bank. However had to go inside to do withdrawal as atm has limits. Teller greeted me was friendly and conducting my transaction when she started comenting on the level status of all my accounts. I asked her to just finish transaction and not to touch my acounts. When a younger teller two stations over made a remark directed at me for sounding snooty. I turn a attempted to put in her place when the barage of angry remarks Started to come out of her. I replied this is why I don't like coming into branches. Thinking of closing all my business and personal act now with this bank after 30yrs of banking here
11.2021Mariam
I would have agree with the other comments that this branch needs more staff and more useful staff to be exact . I also had a situation with the private banker Lisa who was directly on her cell phone during our conversation. I had to keep stopping her during her texting process , she couldn’t focus on my questions . Why is this lady still there if she isn’t doing her job ? I will pass on this location from now on .
11.2020M.
This branch is either unorganized or incompetent-- I deposited a check for a large sum of money into my checking account. Per US Bank policy they held the money for a period of 7 days, they did this by crediting my account the X amount and then subtracting X amount from my account. The problem is that they subtracted this amount twice! So this resulted in me having a -X amount in my checking account!!! I called this branch to ask why this occurred and they have their lobby phones turned off!!! I called the Bolingbrook branch and they were able to resolve the issue and said that US Bank has a new system that automatically deducts the hold amount-- apparently this branch did not get the memo and manually deducted that amount as well...meanwhile I could have been bouncing my mortgage payment or other checks...
11.2020Hala
I gave it a 5 star just because of Jumana the banker. Without her I would give this place a 1 star for slow service, and lack of employees, but she makes everything work. She is very friendly, fast pace and very professional! Best employee there! She deserves a raise.
11.2019Melanie
The customer service at this bank is always outstanding. The women who opens accounts is very professional and helpful. She even fixed my account when the home office customer service messed it up. I just wish US Bank would send her some help. She's the only one there opening accounts and doing home loans.
11.2017