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CVS in Florence (8559 US-42, KY 41042)
About:
Drugstore chain selling a variety of beauty & health products, plus some grocery & household items.
CVS is located in Florence (Kentucky state) on the street of 8559 US-42. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18592835362. You can get more information from their website: https://www.cvs.com/store-locator/florence-ky-pharmacies/8559-us-42-hwy-florence-ky-41042/storeid=7648?WT.mc_id=LS_GOOGLE_FS_7648. The coordinates that you can use in navigation applications to get to find CVS quickly are 38.972872, -84.661145. Scroll down to find out opening hours, reviews and other important information about CVS.
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Available amenities
Payments
- Debit cards
Planning
- Quick visit
Offerings
- Passport photos
Accessibility
- Wheelchair-accessible lift
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Delivery
- Drive-through
- In-store pickup
- In-store shopping
Health and safety
- Staff required to disinfect surfaces between visits
- Safety dividers at checkout
Courtney
Came here to write a review and couldn't believe how many bad reviews this pharmacy has got. You would think they would try to do better. I don't know if it's all CVS but this CVS in particular stresses me out. They can't order my child's medication until the day she needs it and then they make me wait for them to deliver it off the truck because they don't keep it in stock. Every month my daughter is missing several doses. My daughters trip out of state was ruined because she was so tired without her medication. Of course CVS makes the mistake and they make us pay for it. They have no sympathy at all. They should have fought to find away to get my daughters medication and should have made acceptions since it was their screw up!!!
05.2022Courtney
Came here to write a review and couldn't believe how many bad reviews this pharmacy has got. You would think they would try to do better. I don't know if it's all CVS but this CVS in particular stresses me out. They can't order my child's medication until the day she needs it and then they make me wait for them to deliver it off the truck because they don't keep it in stock. Every month my daughter is missing several doses. My daughters trip out of state was ruined because she was so tired without her medication. Of course CVS makes the mistake and they make us pay for it. They have no sympathy at all. They should have fought to find away to get my daughters medication and should have made acceptions since it was their screw up!!!
05.2022Marsha
The pharmacy wants to micro manage my prescriptions. They continue to contact me about prescriptions that do not need filling. Also, I was told if I wait a few days, my diabetic test strips would be free. I showed up on 1/18, & was told they were not in stock!
02.2022Marsha
The pharmacy wants to micro manage my prescriptions. They continue to contact me about prescriptions that do not need filling. Also, I was told if I wait a few days, my diabetic test strips would be free. I showed up on 1/18, & was told they were not in stock!
02.2022Kimberly
Very bad experience at drive thru. After receiving text messages that prescriptions were ready, upon arrival thevprescriptions were not ready. Because the medication was not ready, I was told to go to the end of the drive thru line to wait a second time. I was told the pharmacist was too busy giving vaccines to get my medications ready.. The drive thru line was very long. To make a long story short, I left without my diabetes medication. Why do they text you telling you prescriptions are ready when they are not? Why send you to the end of the line when it is was the pharmacies fault?
09.2021Kimberly
Very bad experience at drive thru. After receiving text messages that prescriptions were ready, upon arrival thevprescriptions were not ready. Because the medication was not ready, I was told to go to the end of the drive thru line to wait a second time. I was told the pharmacist was too busy giving vaccines to get my medications ready.. The drive thru line was very long. To make a long story short, I left without my diabetes medication. Why do they text you telling you prescriptions are ready when they are not? Why send you to the end of the line when it is was the pharmacies fault?
09.2021Wayne
The CVS store itself is okay. The pharmacy drive through is bad. Prepare for the longest wait ever at this location. In almost o e year I've use I've never waited less than 15 minutes. Two weeks later now. Called, got the usual reroute. Then phone rang 25 times with no pickup from anyone in Pharmacy. This place is awful.
08.2021Lovely
The pharmacy does a good job, most of the time I never have a problem. Now the actual store, the employees can be really rude. Today I called up and asked if a product was available because on the website it said low-stock for the store. The man on the phone didn’t want to look for it for me, he said since it was low stock that there probably wasn’t any in store. My daughter is sick and I was just trying to get her medicine really quick and this was the closest location. Wasn’t happy that he couldn’t take 2-3 minutes to walk to the isle to check for me.
08.2021Wayne
The CVS store itself is okay. The pharmacy drive through is bad. Prepare for the longest wait ever at this location. In almost o e year I've use I've never waited less than 15 minutes. Two weeks later now. Called, got the usual reroute. Then phone rang 25 times with no pickup from anyone in Pharmacy. This place is awful.
08.2021Lovely
The pharmacy does a good job, most of the time I never have a problem. Now the actual store, the employees can be really rude. Today I called up and asked if a product was available because on the website it said low-stock for the store. The man on the phone didn’t want to look for it for me, he said since it was low stock that there probably wasn’t any in store. My daughter is sick and I was just trying to get her medicine really quick and this was the closest location. Wasn’t happy that he couldn’t take 2-3 minutes to walk to the isle to check for me.
08.2021Larissa
I've been using CVS for years for scripts, and they have been just wonderful! The staff in the regular store are lovely as well. I always feel very welcomed in there, and they are always helpful. Definitely recommend!
08.2021Larissa
I've been using CVS for years for scripts, and they have been just wonderful! The staff in the regular store are lovely as well. I always feel very welcomed in there, and they are always helpful. Definitely recommend!
08.2021Rick
Stay away. Pharmacy is never staffed and wait times are horrible. I have been forced to use CVS by my insurance provider and wish I could go back to my old pharmacy. This location has more convenient hours then the other location. Corporate needs to look at volumes and number of employees.
08.2020Josh
This is not a reflection of the staff, but instead is an observation about the staffing level. Last night, Mackenzie, Pharmacist Katie, and Azurina really worked hard to help me get my Rx when my doctor's office had dropped the ball. However, each time I have to go to this CVS, the pharmacy is significantly understaffed. I realize that the employees are working as fast as they can, but there is way too much work for the number of people working. This leaves both customers and staff frustrated. If my insurance didn't force me to use CVS, this issue would cause me to go elsewhere for prescriptions.
08.2020mike
This is the worst pharmacy I have been to. If my work didn’t make me go to CVS I would never come here. Stay away from CVS. They never have anything ready. I came on a Thursday afternoon like 4pm to get a new script that was sent over that morning. Was in line at drive through and told they are working on it. Then came back and told they do not have it and it would be on Friday. Ended up going Sunday to pick it because we left Friday for the weekend. When I showed up they had it but it was not ready and packed. Had to wait 20 min for them to put in a bag. This happens almost every time I go to a CVS. Stay away if you have a choice. If not I feel sorry for you.
08.2020Tyler
This is pharmacy specific. Staff is friendly and this is no fault of them, but they need to hire more people. Management is not staffing the pharmacy appropriately for the amount of customers that use this location. There is always a line wrapped around the building in the drive-thru lane and always a line inside. I have been there at 11am and 6pm and it’s consistent. As I was waiting in line, I heard this message non-stop “3 pharmacy calls”, so not only are they slow to get to customers in front of them, but they’re not servicing the customers calling in either. This is a problem and delivers a very poor customer experience. I would use a different pharmacy, if possible.
08.2020Rick
Stay away. Pharmacy is never staffed and wait times are horrible. I have been forced to use CVS by my insurance provider and wish I could go back to my old pharmacy. This location has more convenient hours then the other location. Corporate needs to look at volumes and number of employees.
08.2020Josh
This is not a reflection of the staff, but instead is an observation about the staffing level. Last night, Mackenzie, Pharmacist Katie, and Azurina really worked hard to help me get my Rx when my doctor's office had dropped the ball. However, each time I have to go to this CVS, the pharmacy is significantly understaffed. I realize that the employees are working as fast as they can, but there is way too much work for the number of people working. This leaves both customers and staff frustrated. If my insurance didn't force me to use CVS, this issue would cause me to go elsewhere for prescriptions.
08.2020mike
This is the worst pharmacy I have been to. If my work didn’t make me go to CVS I would never come here. Stay away from CVS. They never have anything ready. I came on a Thursday afternoon like 4pm to get a new script that was sent over that morning. Was in line at drive through and told they are working on it. Then came back and told they do not have it and it would be on Friday. Ended up going Sunday to pick it because we left Friday for the weekend. When I showed up they had it but it was not ready and packed. Had to wait 20 min for them to put in a bag. This happens almost every time I go to a CVS. Stay away if you have a choice. If not I feel sorry for you.
08.2020Tyler
This is pharmacy specific. Staff is friendly and this is no fault of them, but they need to hire more people. Management is not staffing the pharmacy appropriately for the amount of customers that use this location. There is always a line wrapped around the building in the drive-thru lane and always a line inside. I have been there at 11am and 6pm and it’s consistent. As I was waiting in line, I heard this message non-stop “3 pharmacy calls”, so not only are they slow to get to customers in front of them, but they’re not servicing the customers calling in either. This is a problem and delivers a very poor customer experience. I would use a different pharmacy, if possible.
08.2020