Best tire shop in Bentonville, Arkansas (AR) 2024

I arrived right when they opened at 10am to get my tires rotated, and was told they had a 2 1/2 to 3 hour wait because only two people were working. More employees would show up at noon, I was told. I came back that afternoon and was told there would be a 2 to 2 1/2 hour wait, but I could leave it there and they would get it done. That would have been great, if I had driven two cars there, but I only have one car. I asked if I could make an appointment, the next available appointment was for Thursday at 3pm. Last year I only rotated my tires once, paying out of pocket because Sam's Club was only doing emergency tire repair, every time I called. I don't think I should have to pay for tire rotations because Sam's Club can't staff enough people to accommodate their customers needs. Totally ridiculous and very disappointing. ~Neva

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Took my car into Midas because my car warranty company contracts with them. They had my car for a day and a half. When I got the car back, the issue was not resolved. I took it back to them again a couple of days later. They test drove it for over an hour and had it in the garage for a while. They finally told me they do not know what the issue is and I need to take it to someone else. Not a big deal. But then today, the light on my dash came on, informing me that I am low on oil. I opened up the hood to check the oil. The first thing I noticed was the engine cover was not on correctly. It was not attached at all, and had been rubbing against the belts, causing the cover to melt. Upon further investigation, the clips that hold the cover on are broken. Midas was the last place to touch my car. I had it in there yesterday. Come on Midas? Really? I mean, if you accidentally broke the clips that hold the engine cover on, just apologize and make it right. Don't try to hide it and just throw the cover back in there and close the hood in hopes that I won't notice. All I can say is never again. I wouldn't take my car there for any reason after this experience. I will advise my friends and family as well. Service: General repairs & maintenance ~L

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