What a great experience! I took an older Mac desktop that belongs to a family member in to see if it was working and, if not, was it worth getting back in operation. Michael was really helpful. He checked it out right there at the front desk, showed me that it was working but that it was a dated hard drive that would cost about $450 to replace.
Based on that, he recommended using that money to spend on a better, more recent used model, leveraging an iPad that the family member owns, or thinking about a new one. I would definitely go back with any equipment that needs work. I felt very confident that Michael knows what he's talking about.
My only complaint, if you can call it that, was that parking was not readily available. I had to drive around a bit, and finally finagled a spot at Berkeley Bowl market. But this would not keep me from going back. ~Mark
computer repair service