The driver from this facility who delivered six 30-pound boxes of decorative rocks to our home was simply incredibly rude and inconsiderate. I arrived at our front gate as he was dropping the second of the six boxes over the fence. I ask him to wait a moment while I opened the gate, which was right there, so he could avoid dropping the boxes on top of each other and likely breaking or chipping a good many of them. Get this - he said, "They aren't rocks, but the boxes are heavy". Oh - of course, I ordered the products in the boxes, but I don't know what the products are! I told the driver multiple times to stop dropping the boxes on top of each other over the fence. He completely ignored my requests and my very existence! I saw the good condition of the boxes on the FedEx truck. By the time he dropped all the boxes on top of each other, the boxes were crushed and bursting open. Home Depot, from which I placed the order, was quite wonderful in immediately solving the problem of the damaged rocks for us. And I certainly made sure the powers-that-be at Home Depot know how incredibly poor this FedEx employee behaved; a direct reflection on the FedEx organization. This young man needs a serious attitude adjustment or needs to find another position; preferably one without public contact. ~Art
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