Best auto repair shop in Covina, California (CA) 2024

Attempted to return a Penske Truck on a one way trip at 6pm. Employee Ken was very friendly, however the owner, Jeff, said he would not allow for a return when he wasn’t present. He cited the employee being unfamiliar with the return process, while the employee, Ken, said he was familiar and returns the trucks commonly. We had to return the next day to drop off the truck, which meant finding somewhere to park a large commercial truck overnight. In a city that charges for parking everywhere, it was rather difficult. Jeff was generally unpleasant, and uninterested with helping us. If you’re looking to rent or return a Penske Truck, look elsewhere. ~Christian