Best business to business service in Livermore, California (CA) 2024

Since starting with The Swenson Group years ago, I have nothing to say, except it has been a fantastic experience. We have gone over machine changes at least twice with them so far and each time the experience has been flawless. The service is top notch, we call with an issue and they send someone out, usually on the same day. If I call with a question, I get an answer. My firm has four offices, one in the bay area and the service we get from Swenson trained service is top notch and no matter who they send out, they know what they are doing and always have a smile on their face. Swenson has delivered on everything they have promised me at sales calls. If they think they can save me money, they put a suggestion out and leave it up to me to decide. There is no high pressure to get the newest and greatest because they know that is not how my firm operates. We tend to hang on to technology for a long time. For example, all our secretaries had printers in their stations some of which were 10 years old or older. Swenson has been servicing them for years and came to me with a proposal that we replace them all with brand new color printers for less money monthly then we were paying to service and support those 10+ year old printers. We agreed it made sense for us and out with the old and in with the new. They brought the new ones in, set them up, took the old ones away and everybody is happy. I would recommend The Swenson Group to anyone without reservation. ~Margaret

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