Best auto parts store in Petaluma, California (CA) 2024

Excellent customer service! Even though I arrived 45 minutes before closing they still took the time to make sure that I was happy with the color I had choosen. I will absolutely be a repeat customer to this wonderful establishment. They were all very friendly and extremely helpful in helping me accomplish my color mission. I normally do not give five stars to any business because there's always room for improvement. Needless to say these guys nailed it! ~Austin

auto parts store

Very disappointed. I love AutoZone in Santa Rosa but this one in Petaluma is very frustrating. This is the 3rd time I have tried getting something I needed there and every single time, I walk out empty handed because the clerks are too busy talking with other guys about random things like sports or girls. One person attempted to help me and then gave up after he handed me the wrong sized light bulb. It was way too big and he said that's what the computer said. I repeated what I had already told him: the computer always says the wrong size for my car, so he shrugged and walked away. So no light bulb and no license plate frames and the additional hardware that needs to be purchased separately because even though everyone could see me getting frustrated trying to grout which ones I needed for my car, this time their conversation was too interesting to deal with a customer that didn't just buy what the computer said! The bulbs that the computer says to get, are about 6-7 times bigger than what would fit in there! I wasted my whole lunch here so I have to work 10 hours today and I don't get to eat a single thing at it was all for nothing. That's the last time I'm going back to that branch ~Veronica

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