Best convenience store in Petaluma, California (CA) 2024

First of all, I have never had such great service before, every time I come hear the workers are rude and not helpful. This worker is by far the best one I have ever meet at this 711 but they weren't properly trained to handle the food. This review would be 1 star if the worker wasn't so nice and helpful. I have been coming here forever, forever. I came in today and the person prepared my food without gloves and without washing there hands. I saw them touch there computer and multiple customers items and then touch my food multiple times. It was so busy there was no way I was going to say anything to the person behind the counter. I had to just throw my food out. The line was insainly long, the worker was alone in the store with no one to help them. I have never been fond of this specific store but go to it 3 to 4 times a week because it's on my way home. I'm glad to see new and tremendously helpful staff but 711 please properly train your employees, especially before you leave them alone on a very busy day. I'm sure the owner wont even comment on the issue and just send me a link for a review. ~No

I ordered online delivery and it never arrived. When I went to the store the guy was screaming at me in front of my kids he would not listen to anything I was saying. He kept saying I didn't have the correct information but everything he wanted was right there on my phone. He just refused to look. He refused to fix the problem and instead yelled at me even louder. I will never again order from 711 let alone go to this store again. ~Manda