Best jewelry buyer in San Francisco, California (CA) 2024

EXCELLENT 5 star company! My search for a birthstone ruby ring led me to Lang jewelry. All my emails and phone calls were answered promptly. I was given the information I needed to make an educated decision and 100% satisfaction guarantee. Elizabeth Woolf-Willis was patient with all my concerns ordering an expensive ring on-line. She educated me and sent numerous additional photos to help me decide between three other rings. No high pressure sales tactics. I felt genuine care for me as a customer. I purchased the ring which was sent Fed Express 2-day mail with signature required. It was sent in a medium size box within another box, solidly packed. I received email notification throughout the process. The ring was cleverly wrapped in Lang tissue paper and truly looked like a gift. Also included was an AIGS report on the ruby size and quality. I opened the ring box and was more pleased than expected. The price and quality of the ruby stone and the platinum setting was excellent. Resizing was included in the cost. After seeing the ring in person, it was sent back to Lang for sizing at no cost. The perfectly sized ring was completed and returned to me in a week. I can't believe it was expanded from 5 1/2 to size 7 without any evidence of the work done. THANK YOU Lang Antique & Estate Jewelry for an AMAZING experience from beginning... to my happy birthday ending! ~Deborah