Best drugstore in San Mateo, California (CA) 2024

I attempted to return 4 unopened cans of baby formula today purchased at this store because my daughter was fortunate enough to outgrow sensitive formula and could use standard formula. The cans were 62 days past purchase, but with receipt and would not expire for 6-12+ months, and given the national shortage I figured any reasonable store manager would accept this return given that managers may accept returns past 30 days at their discretion. The manager brusquely told me that the store policy was on the receipt and that they weren't taking the returns. I know what the policy is, and I also know that this store is chronically out of stock of formula, so seems like a loss for them and the community to not accept this return. Luckily, the Samaritan house charity across the street was happy to take it so some infants will benefit. 3 stars actually brings up this location's avg. rating so this review is mostly to make a point. ~Garrett

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Overcharged on two items out of three with two discount coupons taken at register but not applied to purchase. Poor Covid protocol at registers side by side with no separation and customers elbow to elbow. Avoid this cvs store for safety and economy. ~Melvin

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