Best cell phone store in Studio City, California (CA) 2024

Went here today to have my dying phone replaced - was helped by NATE who was incredibly clear and concise, and whom helped make my experience very easy and simple. While I waited for my data to transfer I ate at Obama BBQ and thought about what my life would be like if I was bird instead of human living in Los Angeles. Birds are surprisingly sophisticated , I find them interesting but I also am not sure if I actually like them. Data transfer was finished by the time I completed my meal and now I have very large and exciting phone. I encourage any studio city residents to use this location. ~Jay

I ordered a new phone through Best Buy and couldn't activate it at home - no worries, I took a walk to the Verizon store. I didn't catch the girl's name, but she was very little help. She was super condescending during my visit, and wasn't able to activate my new phone or offer other solutions to do so, except to call Verizon and have someone else do it. I'm not an account manager or owner, but other stores have gladly called one of them on my account in order to do set-up and activation. She clicked on a bunch of prompts on my phone and switched the old SIM for the new one. I was finally able to get it activated at home with the help of someone else on my account, but after activating the new phone, it had added another line, giving me a new phone number. Definitely not what I wanted to do. Verizon chat was able to clear it up, but I won't be returning to this store in the future if I need help with anything on my account. ~Jessica