I have given this pharmacy three separate chances to handle my prescription/refills correctly, and they have failed every single time. The first time I went in to pick up my prescription, I first spoke to a woman on the phone, who I informed that I was a new customer at the pharmacy. She let me know that my prescription would be ready to pick up in the next couple of hours. After waiting, I show up at the pharmacy and am told that because they don’t have my health insurance information they couldn’t process my prescription and it would be another two hours. Of course I was not told this by the woman I spoke to on the phone. Next time I go to refill my prescription, I call ahead and use their automated service for refills. Upon showing up at the pharmacy I was told that service doesn’t work, and it would be another two hours. The most recent time I went in to fill my prescription, I used the phone number listed on Google for this location. I call ahead and ask for the prescription. When I show up at the drive thru window I am told that my prescription was sent to San Luis Obispo. It was then that I found out that their phone number on Google is not immediately listed correctly. This is far too many mistakes, they really need to fix things up. ~Scott
pharmacy