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Rite Aid Pharmacy in Sylmar (13803 Foothill Blvd, CA 91342)
About:
Rite Aid’s mission as a Pharmacy in Sylmar, CA is to improve the health and wellness of our communities through engaging experiences that provide our customers with the best products, services, and advice to meet their unique needs. Customers confidently choose us first for their everyday health and wellness needs because we consistently understand and exceed their expectations. Come visit Rite Aid's Pharmacy in Sylmar at 13803 Foothill Blvd so we can help you not just get healthy, but get thriving.
Rite Aid Pharmacy is located in Sylmar (California state) on the street of 13803 Foothill Blvd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18183622816. You can get more information from their website: https://www.riteaid.com/locations/ca/sylmar/13803-foothill-blvd.html. The coordinates that you can use in navigation applications to get to find Rite Aid Pharmacy quickly are 34.310755, -118.433797. Scroll down to find out opening hours, reviews and other important information about Rite Aid Pharmacy.
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Available amenities
Payments
- Cheques
- Debit cards
- NFC mobile payments
Planning
- Quick visit
- amenities.planning.has_covid_19_testing_patient_restrictions
- amenities.planning.is_appointment_required_covid_19_testing
Offerings
- amenities.offerings.has_drive_through_covid_19_testing
Highlights
- amenities.highlights.is_covid_19_bool_1
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- amenities.service_options.has_video_visits
- Delivery
- Drive-through
- In-store pickup
- In-store shopping
Health and safety
- Customers wear masks
Unavailable amenities
Rite Aid Pharmacy doesn't have any unavailable amenities.Categories
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Mary
During these times of CoVId need I appreciate the drive thru ability. Never waited behind more than 4 cars and was served politely and professionally eveverytime
01.2022Scott
I have given this pharmacy three separate chances to handle my prescription/refills correctly, and they have failed every single time. The first time I went in to pick up my prescription, I first spoke to a woman on the phone, who I informed that I was a new customer at the pharmacy. She let me know that my prescription would be ready to pick up in the next couple of hours. After waiting, I show up at the pharmacy and am told that because they don’t have my health insurance information they couldn’t process my prescription and it would be another two hours. Of course I was not told this by the woman I spoke to on the phone. Next time I go to refill my prescription, I call ahead and use their automated service for refills. Upon showing up at the pharmacy I was told that service doesn’t work, and it would be another two hours. The most recent time I went in to fill my prescription, I used the phone number listed on Google for this location. I call ahead and ask for the prescription. When I show up at the drive thru window I am told that my prescription was sent to San Luis Obispo. It was then that I found out that their phone number on Google is not immediately listed correctly. This is far too many mistakes, they really need to fix things up.
12.2021Alecia
Yesterday I went to pick up a prescription for my mom and the pharmacist Jonathan provided the worse Customer Service I have ever experienced. When I pulled up to the window Jonathan didn’t even acknowledge me or say just a moment while he wiped down the drawer, his area and equipment. He then walked away and after several minutes he comes back and says how can I help you. When I told him what I wanted and provided all of my mother’s information he walks away again. Several minutes later a female comes to the window and asks how can she could help me. When I told her she saw all of the information already on the computer. She comes back with my mom’s prescription right away. By this time my blood is boiling and I questioned her did Jonathan just go on break without telling me and she confirms that he did. I tell her how rude and unprofessional he was by not telling me he was going on break and that someone will be right with me. She apologizes and says he’s new. Although I appreciated her apology there is no excuse for rudeness and being new should not give anyone a pass. If anything being new you should be following the manual for providing good customer service by the book. Now I’m questioning is this the type of behavior they are teaching.
08.2021Alejandro
I don't here for all my pharmacy needs. There pharmacy is super helpful and are great with answering questions. There stuff in pharmacy as well are very helpful. Covid-19 procedure are taken very seriously here. At times they will shut down to clean the entire store so if you're coming out from a far place call ahead.
08.2021Lili
I regret it to choose here as my pharmacy! They really do t care I was too sick nearly could stand in line and when get there she asked me to wait for 1 hour just to put 6 ready antibiotics on a pocket even when I explained I can’t wait I need to start taking them she didn’t try to help. I walked out without my antibiotics until my husband got them at night for me! Not helpful not caring not nice!
08.2021Hany
Great store and great pharmacy specially Sofia that lady work their for almost 10 years I know her she very nice and always have nice smile on her face perfect customer service highly recommended
08.2021Kristal
Every time i come to this store the staff is always so wonderful to me, so kind and helpful with any questions or things i need. They totally look out for their community. The manager Yolanda is always so nice and pleasant to deal with, she always so nice to my kids as well and trust me they are hard to handle especially in a store. Best rite-aid i have every visited by far!! The management and staff are up to par :) will always go here for my daily needs.
08.2020making
I waited for about 15 mins in line to get to the cashier, there were 4 workers 3 of then cashier but only one was on the register, the second lady "cashier" was taking pics of of customers waiting in line instead of helping on the other cashier register, when I finally made it to pay the cashier lady was having a bad day with a bad attitude to customers.
08.2020Ron
Absolutley the worst service I have ever had from a pharmacy. They never seem to have the perscription ready or they don't know anything about it. If you call to check on the status they don't know about it. Don't even think about waiting for it at the store, you will be ignored.
08.2011Cristal
The pharmacy is absolutely horrible. They are not helpful at all. I called and they left me on hold for 26 minutes without coming back once in that time. I hung up and called back and they picked up, no greeting, and put me on hold again. Every pharmacy technician I've spoken to in the last 2 years has been rude and unhelpful. I would not recommend filling prescriptions at this location.
08.2010