This person initially told me on the phone that the price to repair my phone (Samsung Note 10+) was $290 out of the door (including tax etc). He also said that if I drop off today, it will be ready for pickup tomorrow.
Based on review, I dropped off the phone and He asked for $300 +Tax. I reminded him of our conversation and he agreed. But now he asked for cash instead so he would charge for tax and also he needs cash to order the part for this phone since its not in stock. I should've been alarmed at this point. but out of frustration and my next out of the state trip, I felt tied up and willing to proceed.
Gave him 300 cash and he never returned $10 but instead offered to put on a screen protector for me. I mentioned that no screen protector works for this phone since fingerprint scanner is embedded in the screen and it jeopardizes the scanner. He insisted that his screen protectors are of best quality and it will indeed work.
I was told next day that the part never arrived and the phone will not be ready. Now I am going out of the town without my phone, so I bought a temporary cheap phone in the meantime to help while I am away.
I returned 5 days later and went to pick up my phone. The was not ready. He pulled it out of his plastic drawer and said I am still waiting on part and the part is expected to arrive in next one hour and that I should pick up in next one hour.
I couldn't return in one hour, but arrived next day. The phone was ready but as anticipated the calibration was off, phone touchscreen was off and fingerprint did not work. He ripped the screen protector off and hand over the phone.
He had added a cheap plastic phone cover and I could not see the seem. Upon arriving at home, when I tried to switch the phone cover to my original, I notice the phone seals are never glued together or poorly done and phone's right side is wide open.
the phone does not pickup signal, and GPS are constantly lost. every once in a while connection comes in and stays for a second or two and then gets lost.
This was not the behavior of the phone I dropped it off. Now it's a paper weight and I do not a faith in this guy for another repair job.
Please see attached after repair condition
Edit:
I was informed by another technician. that side of the batter is busted, so the back lid does not fit in its place. also that FRC Flex Cable is busted with its connectors not able to plug into the motherboard.
This Moron really did messed up my phone and I wished that I had listed to my original gut and took a receipt of repair and paid him with CC.
What a trash of a human and irresponsible technician and trashy business man.
I will never recommend anyone to go to this moron..
Edit 2nd:
its been one week since I pickup the phone and now there is black spot on screen ~Ozzie
mobile phone repair shop