I went to Auto Zone this morning because I needed new wiper blades for my car. As I was walking through the door, I saw your employee Ian. Since we were in the same place at the same time, I explained that I needed help finding the correct size for my Acura.
As he approached his computer, I noticed that he signed in for the day. I quicky apologized, because I had no idea that he was just arriving for the day. Ian never missed a beat. He was so helpful. He looked up my car, found the part, and walked me to the isle, where they were located. He even recommended some brands.
After I finished paying, he offered to install them for me. As, he was completing the replacement, I asked him how long he had been working at AUTO ZONE. He told me that I was actually his 1st customer, and that today was his first day on the job. I was so impressed. He never mentioned anything, while he was walking through the door. He never tried to brush me off, so he could sign in. He was professional from start to finish.
I never take the time to write reviews, but today, after my interaction with Ian I just had to say something. THANK YOU Ian, for making my experience at your store such a pleasant one. You have a great employee on your hands AUTO ZONE! ~Cindy
auto parts store
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