Best car rental agency in Upland, California (CA) 2024

DO NOT RENT FROM HERE. The car this place rented us was unsafe and did not have current tags. This engine light was on to service engine and the tire light was on because there was 2 screws in the tires. The interior was filthy as well. The management is unprofessional and unhelpful. Will never use this place again ~Loretta

This is by far the worst experience. At any car rental. Showes up to pick up rental. Was told I had until 6pm. Arrived at 3:30 to find door on sign will be back at 4pm. So I waited think ok. Allowed my ride to the place leave -- my fault for assuming all waa going to go well. When the person showed back up to be told no vehicle was available. Now I am stranded. Aa you can mack out there were cars in the lot. Called the home branch to be told i could go to another location even after i told them i was dropped off and did not have a way to the other location if it was not in walking distance. Then he proceeded to to tell me I could go to the competition to rent a car and they would pay the difference as lonf as ir meet their conditions. You know this is a bunch of crop. Customer service has truely taken a massive bomb dive in to the deepest depth of space. ~Troy