Best bank in West Sacramento, California (CA) 2024

Waked in today around 3:30pm to ask some questions on opening a checking / savings account. There was nobody in the bank lobby and 3 bank reps at their desk and one teller. I was told no one can help me without an appointment, again there is nobody in the bank. They couldn't take 10 min out of their day and answer some questions. If I'm getting this bad of customer service now, what is it going to be like if I opened an account? It just crazy to me how unhelpful people are these days. To look a potential new customer in the face and say they can not help you, I just don't get it. Where has good customer service gone these days. ~Tyler