Best brake shop in Milford, Connecticut (CT) 2024

I drive a 2017 Chevy Silverado 1500 with 95k miles. It has been a great truck needing no major repairs except routine maintenance. It began having a noise coming from the front end over the course of a couple weeks and began to vibrate as I drove so I decided to take it in to get checked. I just so happened to be travelling to the area and staying in the hotel next door so it worked out that I could drop it off to this shop. I dropped it off without an appointment which was a pleasant surprise. They had called me to give me a quote on a hub (wheel bearing assembly) along with other fluid changes (transfer case, transmission) and a brake job which totalled around 1300$. I gave them the go ahead and they fixed it. A day later when driving the truck back the same noise came back. I called the shop to tell them what happened and they said I could bring the truck back and they would replace the part as it must have been faulty. A week later when I was back in town They did this repair free of charge. Immediately upon getting the truck back the noise was still there. A mechanic drove with me for about 10 minutes on the highway and we figured out that the hub on the other side must also have given up under the stress of driving it with hubs with two different amounts of wear. They replaced this the very next day. Again it was free of charge. Now my truck drives great, no noise, or vibration. I was very impressed by this auto shop. They were honest, accommodating, and when I had an issue they went above and beyond what was expected. Each hub repair costs roughly 630$ and they did two of them free of charge. It would have been very easy for them to stiff me for these charges and they didn't. This is not your average chain repair shop and they take great care of their customers. ~Michael

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Horrible!!! I went in to have them perform a tire pressure check as well as a wheel alignment. After performing what I thought was a good job. I called them to let them know the tire pressure light was still on. He said that it sounds like a sensor issue, so I didn't worry. Fast forward to the next day and my tire is completely flat. I called them to inform them what happened and his response was “you didn’t tell us to look for a leak”. Was he serious? Now because i didn’t use the proper mechanical verbiage I lost out on the Opportunity to repair the damage then and there. This company is a piece is work, lazy uninterested and not accountable. If a client walks into and ask for a tire pressure check and a wheel alignment. Please look for leaks. Your putting people in danger that assumed you did due diligence and performed the job. Will never use them again!! Service: Wheel alignment ~Gil

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