Best pet supply store in Newtown, Connecticut (CT) 2024

Cluttered aisles, generally disorganized, untidy. I have really tried to like this store since it's location is very convenient for me. It offers (when in stock) many items that I need while working around my property and shop. But the place is such a mess that it is really hard to love. Add to that "management" that is usually not customer friendly despite cashiers and clerks who go out of their way to try to help. Out of stock items leave empty bins in every aisle while stacks of unsold merchandise are piled up all over the store. This place would be much more pleasant to shop if only the inventory were controled and maintained. Staffing shortages seem to persist and result in occasional long waits at the register and little available help in the aisles. There are always blocked aisles with ladders or carts or boxes or overstock. Shelf prices rarely reflect the price at the register... in fact they are rarely placed near the correct item. Finding the price for an item is too often a guessing game. The store seems to suffer from a lack of organization and leadership. It's as if most of the crew is bailing as fast as they can but the captain is passed out at the wheel. ~SgtFlyer