Best bank in Lakewood Ranch, Florida (FL) 2024

I had the most bizarre experience at this chase bank. I needed to have some bonds reissued and the form required a signature guaranteed stamp as instructed to me by the department of treasury. I called ahead of time and was told they could perform this service. However when I arrived both of the employees who are certified acted completely dumbfounded. They had no idea what I was talking about and said they couldn’t give me the stamp to certify my signature even when I presented all the requested documentation. I couldn’t tell if it was because they didn’t feel comfortable and judged me (they kept whispering things to each other back and forth) or if they were genuinely clueless about the process. I ended up driving to Fidelity down the road and they were able to stamp the form and get me on my way in just a few minutes. I am sharing in case someone else is searching for this service, as I expected a large chain branch to be much more knowledgeable in this area. ~Shay