Review for Uhaul - Stack And Store 5045 Ronnoch Blvd Wesley Chapel, FL 33544
Concerns;
1. The 15' Truck which I rented yesterday (08/08/2021) is not well maintained with 126K miles, engine noise when drive 55+ in freeway, Pick up is no good
2. Got stuck in the driveway due to rear right side worst tires and poor pick up was even worse
3. called uhaul roadside assistance and call was in 32 minutes plus more wait time then I ended. (it almost 3 hours delay in work due to this)
4. Then I called a local towing company and they came in 30 minutes and towed the truck which cost me a huge sum of money, which was unexpected
5. Then I managed to drive the truck to the destination, unloaded and filled the gas with more than 5 gallons which are more than expected return measures (cost me $15 for the additional gas, since I doubted about the mileage)
6. Then I washed bed and did the blower around 10:20pm on the same day
7. At last Returned the truck at 10:45pm
8. Came across many challenges to write a dispute/ submit the review. The site always says “an error occurred, please go back and try” (seriously?!)
Finally, on the bill, I got the additional cleaning charge of $20 (at least uhaul would have considered getting additional gas on the vehicle than expected). This was the cheapest and worst experience and the whole day literally uhaul sucked my blood! BAD TRUCK, BAD CUSTOMER SERVICE ON ROADSIDE ASSISTANCE, BAD WEBSIT, EXTRA CLEANING CHARGE, etc.
Note: all the above statements are true and I have all the proofs attached with this review for the awareness and benefit to others.
# U-Haul’s cheating charges with worst vehicles @ Uhaul - Stack And Store 5045 Ronnoch Blvd Wesley Chapel, FL 33544 ~jestin
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