So I will say they haven’t had a chance to reach back out and fix the situation. I brought my guitar in for a set up brand new. I know I should have looked and inspected the guitar right away. But I have a before and after picture there was no damage to the guitar again brand new after I got the set up this damage was right where I can see they tried to use the truss rod adjustment tool. I know guitars get slightly dinged up but like come on…..
I will say people were nice, and guitar set up was ok. I will adjust the rating depending if they get back to me.
Edit they called me back right away I bumped up extra star guys were nice about it. I wasn’t trying to get anything out of it I just want it to be a learning experience. ~Michael
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