Wow! I was blown away by everyone from the catering department. They were so easy and pleasant to work with! I had food catered for a small church gathering and everything turned out great (from ordering, pickup, and taste). I will definitely be using the catering services at the Holland Point Publix for any future catering needs! ~Sam

Latoya Brown opened my checking and savings acct which she provided me with great customer service and she even educated me upon Bank OZK promotions and their chargers! Very exceptional at her position and I appreciate that! Thank you BANK OZK! ~Maite

The pumps haven’t worked for months, maybe longer. If you value your time don’t come here. After 10 mins I got maybe $5-6 worth of gas. Please fix your pumps! ~Megan

The Hamilton Mill location employs stellar staff. I was greeted when I entered the store, directed to supplies and given helpful information. ~Lynn

We love pet wish pros! Their delivery is always timely, and their customer service is friendly. Our little fur baby approves too! ~Hadley

Been a member since late 90s. Never disappointed with REI including this location until today. Tried to return Patagonia lightweight hemp shorts purchased less than 1 month ago. Told the staff I need a return due to discoloration of the shorts and told her I own a lighter colored same pants and perhaps this is occurrence due to a darker shade shorts. Staff spoke to management because the return doesn't cover wear and tear or misuse. For shorts less than a month old? Kept lecturing me about how the discoloration may be typical for these shorts. If so, this is not a misuse or wear and tear. Furthermore, if so, the return complies with their policy. Asked her if she will process the return. But kept lecturing me about the shorts. Fed up at this point, told her to stop lecturing and process the return. Upon which, she said she will not handle the return. Instead called the manager to process the return. Never in all my years at REI. Hopefully just one odd event; either train the girl right or get her out. Very disappointed to say the least. ~D