I reserved a car 2 weeks in advance, to be picked up at this Douglas location. The lady at this office called at the last minute (Day of trip!!!) to inform me they did not have any cars available. This is unprofessional, and very bad business practice. A complaint will also be filed with the BBB. They could have notified me before the day of the trip, and now I have to scramble to find a solution to get to my daughters college orientation. I will NEVER reserve a car with Enterprise again. ~MsMariaDale
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