Best oil change service in Hinesville, Georgia (GA) 2024

I cannot believe I found myself here! Soon as I pulled up in the parking lot I just got a bad feeling (lesson, don't ignore that feeling again! EVER!) I saw another motorist attempting to leave only to find her vehicle disabled and they had to push her to the side and figure out what was wrong. That's when I should have left, but I didn't. I allowed this facility to ATTEMPT to do my oil change. First, they almost couldn't get the oil drain plug off, but almost don't count. He got it off and ended up having to replace it due to the level of damage it had. Second, watching one of the technicians neglect to put a new o-ring on the oil filter housing and proceeded to over torque it several times! I decided to say something. I saw the more experienced tech move into position and I watched them board the struggle bus and fail in removing the housing, ultimately leading to have to destroy it to get it off see the picture, and they had to take it off because of the missing o-ring it was leaking oil. I did get a cost discount for an almost 2.5 hour oil change ordeal, but I still had to end up paying for an overall horrible service experience. The supervisor offered to pay out of her own pocket, but I just could not allow that, but I did and still do appreciate it. I drove to this location while on vacation, and left with such a terrible experience, that there is NOTHING (short of the grace of God) that would land me back in another jiffy lube service bay! ~Stebo

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