Best van rental agency in Kennesaw, Georgia (GA) 2024

This place is super close to my previous home so glad that I choose this service. I was greeted by a young lady and she assisted me in getting the right truck for my move. There was an issue of my move day because of inclement weather in Georgia but customer service extended my move day. The price was great, she initially set the price for the estimate distance but will charge me the actual distance. The truck itself is clean, had a full tank of gas, and enough space for my stuff. I only had one bedroom of stuff so the move was a breeze. I will definitely use this service in the near future, keep up the great work! ~Gabriel

The worst experience I have ever had with moving trucks and Penske, and I have moved a few times. This time from Ca to Ga, a long trip. In short the truck I was given had bondo on the can and the door on drivers side had a slight gap which I was told would be fine. Day 2 into the trip crossing Texas, I hit snow, Oklahoma and Tennessee was a rain storm. I can handle the rain and snow, what I cant handle is the driver door I complained about originally leaking like a faucet and literally my whole left side of my body looked like I went swimming. Nothing I could do would stop the water from coming in. So when I call, customer service says we will make a note......ok. Then the Counter person,Tori was her name and she offered no apology or anything. I could not believe nobody and I mean nobody I spoke to at any given time gave a hoot!! WILL NEVER USE PENSKE AGAIN, IF I COULD GIVE A ZERO I WOULD. ~James