Best health food restaurant in Peachtree Corners, Georgia (GA) 2024

Rude and dismissive customer service. I arrived early at 7:45am. I had just done a basic metabolic rate test so I had been fasting and was faint. Another reason I needed this smoothie was I am also still recovering from oral surgery so I need a liquid diet. I had received a marketing email about a buy one get one free size 15oz until May 16. I did not print the email because it said “a special” so I just expected the special to be internal and communicated to staff top down. That was not my experience. When I entered the store, I was not greeted albeit four staff members (2 women and 2 men) were sitting or standing inside the store. I felt as though I had just interrupted a group meeting. But the sign said open and there was a customer waiting ahead of me. I waited my turn and when asked, I informed the clerk about the special I read about. He asked for proof then denied the special when I could not produce evidence of their special. I was flabbergasted. He then went about his day and he casually mentioned checking the mobile app. I pulled put my phone and checked the mobile app. I asked him for help because I rarely use the app. Instead of helping, the clerk said I was a low priority and that I would have to wait. Because I felt faint from no food and I needed to take my post-surgical antibiotic timely, I left while telling the clerk not to bother getting around to me that I am leaving due to bad customer service. I left, and ate my cold oatmeal in the car while typing up a complaint on the Smoothie King website. I would have preferred to rejoin the Smoothie King customer family and use my app and points more regularly but this experience has changed me for good. No more Smoothie King. I’ve never been so rudely treated by total strangers who are supposed to be supportive of health and wellness. This is not on corporate brand and should be addressed by upper management. Tbh these staff do not even earn a single star but this complaint won’t post without at least one. I gladly accept this star for putting up with their nasty attitude. ~Gryph

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