I'm usually a generally satisfied, easy-to-please customer, but I was very disappointed with my most recent visit. I got a gel manicure with French tips. That night, not even 6 hours later, the white tips began to come loose and peel off like tape. I didn't even do any housework or anything to cause it. By the next morning, three of the tips had peeled loose. I went back the next morning and said I wanted them to redo ALL of them because if one hand peeled off, the other would start too. They refused to redo all, offering to only redo the ones which peeled off and put a single coat of clear gel over all of them. Well, later that night, the tips on the OTHER hand began to peel off just as I suspected they would. So, I wasted like $40 for an unsatisfactory gel manicure plus $15 in tips to two technicians, plus two hours of my time making two trips to the salon. I've never had a gel manicure peel the same day I got it. If they had done it correctly in the first place, this would not have happened. And if they had handled my redo correctly and with respect to my concerns, I would not be leaving this review. (photos: 1st is the next day, 2nd is same night after they "repaired" them).
My general experience after about a year:
Pedicures: good
Manicures: okay (gel & SNS)
Eyebrows: don't let them touch your eyebrows Services: Pedicure, Gel manicures ~Les
nail salon