Best cell phone accessory store in Bourbonnais, Illinois (IL) 2024

My experience with the staff member Jada was exceptional & extraordinary before entering the store until the time I exited. Jada was professional over the phone providing detail info of my specific battery purchase, when I arrive she greeted me with such enthusiasm that I could see a smile through the mask, showed me the selections we discussed, educated me on the battery type & didn’t stop there… she carried the item to the register explained/ensured I had warranty information; then again with great energy shared/offered me the AA/AAA battery promotion they were having which benefited me at the time (meaning I needed them & at the time I wasn’t thinking about my need for them). I would recommend this store: Clean & if all the staff are as Jada demonstrated: Helpful, Professional, Energetic & Considerate of possible needs, this is where I will/would go first for my battery & bulb needs going forward. And have already shared/recommended this store to 3 family members that were unaware of this location. Great Job Jada, Thank You For An Extraordinary Experience! (It’s missed so often in customer interactions these days)… To those reading I apologize for the long post, but she, Jada & this store EARNED the recognition given in this post. Store/Area management please reward her through your company’s recognition program, she won you a customer & future referral business for sure! TY for your time in reading this post. ~Clear

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